Yes, Send Fulfillment Requests is supported.

This operation allows you to send fulfillment requests from Flxpoint to your supplier, ensuring smooth order processing and shipment tracking. Here's how it works:
 

Key Details:

• Purchase Order Number: The Flxpoint Order ID is sent as the "Purchase Order Number."
• External PO Number: The Flxpoint Purchase Order Number is sent as the "External PO Number." This can be customized in the mapping template if needed.

Shipping Methods (ShipVia Codes):

When sending a fulfillment request, you must select a valid shipping method. Below are the acceptable values:

• FedEx: PriorityOvernight, Ground, ExpressSaver, TwoDay, SmartPost, StandardOvernight.
• UPS: NextDayAir, Ground, SecondDayAir, ThreeDaySelect, NextDayAirSaver, NextDayAirEarlyAM.
• USPS: FirstClass, ParcelPost.
• Other: CustomerPickUp, LessThanLoadFreight, ExpressMail, BestRate, FlatRate.

Ensure that the selected method matches the shipping services offered by your supplier.

Payment Method:

You must map a valid payment method to process the request. Options include:

1. CreditCard (requires additional data mapping).
2. AccountTerms.

Troubleshooting:

1. Invalid ShipVia: If you receive an error, verify that the selected shipping method matches one of the valid codes listed above. Double-check the shipping address fields in the mapping template for accuracy.
2. Invalid Payment Method: Ensure a valid payment method is mapped in your connection configuration.

Yes, Get Shipments is supported.

This operation allows Flxpoint to retrieve shipment data from your supplier, including partial shipments, and associate them with your fulfillment requests (FRs).

Key Details:

• Partial Shipments: Supported—quantities for partial shipments are included.
• Invoice Information: Costs provided with shipments can be used for generating invoices automatically.
• Carrier & Methods: The "shippedVia" field is returned with carrier and method details, such as shipping services (e.g., FedEx, UPS).

Common Error:

Warning: Cannot find a Purchase Order for Shipment {purchaseOrderNumber}

• What It Means: Flxpoint found a shipment, but it cannot associate it with any fulfillment requests (FRs) in the system. This might happen if the FR was submitted manually or outside Flxpoint.
• What to Do: You can safely ignore this warning. These shipments will automatically fall off over time if not matched.

Troubleshooting Steps:

1. Ensure all fulfillment requests are submitted through Flxpoint to avoid warnings.
2. If warnings persist, verify that the purchaseOrderNumber matches the FR ID in Flxpoint.

How It Works:

• Shipments are retrieved from the supplier’s system by querying shipment data for specific days (e.g., past 7 days by default).
• Flxpoint checks each shipment’s purchaseOrderNumber and tries to match it with Flxpoint’s fulfillment_request.id.
• If a match is found: The shipment is added and associated with the fulfillment request.
• If no match is found: A warning is logged.

Yes, Get Invoices is supported.

This operation retrieves invoice information linked to your fulfillment requests (FRs), allowing you to manage costs and item-level details.

Key Details:

• Line Item Costs: Supported—item costs and freight charges are included in the response.
• Item Association: Invoice items are linked to SKUs for accurate tracking.
• Invoice Format: Cancellations are not supported in the response.

How It Works:

1. Flxpoint uses the same endpoint as Get Shipments to retrieve invoice information.
2. Shipment data includes complete invoice details, such as costs and item-level information.
3. Invoices are matched to Flxpoint fulfillment requests using the FR# and item details.