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The guides Flxpoint customers open most often.

Marketplace & eCommerce Integrations

GunBroker as a Channel

GunBroker is a sales channel for firearms and shooting-sports products. This integration imports and publishes listings, keeps price and quantity in sync, and brings GunBroker orders into Flxpoint for fulfillment, with built-in handling for FFL orders and for auction vs. fixed-price listings.

Channel Setup

Channel Listing Pricing & Quantity Strategies

Three strategies control how price and quantity are sourced and sent to your sales channel: Multi-Location, Best Source, and Single Vendor. Multi-Location is currently available for Amazon only. Choose the one that matches how your suppliers and warehouses are structured.

Marketplace & eCommerce Integrations

Shopify as a Channel

Shopify connects to Flxpoint via OAuth only (no API keys or tokens) and supports Import Listings, Sync & Link Listings, Publish Listings, Get Orders, and Sync Orders. Always connect with your .myshopify.com URL (not your custom domain) and set a valid Location ID, which Sync & Link, Publish, and Sync Orders all require.

How-To Tutorials & Troubleshooting

How Our Ticketing System Works

How Flxpoint support tickets work - priority levels and response SLAs, the ways to reach support (the in-app chatbot and Help button, email, scheduling a call), and how to track a ticket's status.

Marketplace & eCommerce Integrations

Amazon as a Channel

Amazon connects to Flxpoint over Amazon's SP-API using an Amazon Seller Portal (OAuth2) connection. It supports importing and publishing listings, syncing price and quantity, retrieving orders, and pushing tracking back to Amazon. It is one of the most-used sales channels in Flxpoint, and most support issues trace back to mapping misconfigurations or Amazon-side policy constraints rather than platform bugs.

API & EDI

Integrating to FLX EDI

A quick orientation to Flxpoint EDI (X12 EDI over SFTP) (supported transactions, SFTP basics, and getting started) that bridges to the dedicated EDI Help Center for the full, always-current spec.

Mapping & Workflows

Mapping

Explains how Flxpoint's mapping templates, mapping rules, and mapping sets work together to align and transform data between an integration and your catalog.

Product Catalog

Creating and Building Products

How the Product Builder turns Source Inventory into product parents and variants by matching identifiers, and what to check when a build doesn't behave as expected.

Marketplace & eCommerce Integrations

eBay as a Channel

eBay is Flxpoint's current-generation marketplace integration, connecting over OAuth2 and eBay's Inventory API to publish listings, sync price and quantity, import orders, and send tracking back to eBay. It runs separately from eBay Legacy (Auth Token + Trading API): listings created through one cannot be managed by the other, so create a new eBay channel and run it in parallel while you migrate.