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The guides Flxpoint customers open most often.

Marketplace & eCommerce Integrations

GunBroker as a Channel

GunBroker is a sales channel for firearms and shooting-sports products. This integration imports and publishes listings, keeps price and quantity in sync, and brings GunBroker orders into Flxpoint for fulfillment, with built-in handling for FFL orders and for auction vs. fixed-price listings.

Marketplace & eCommerce Integrations

Shopify as a Channel

Shopify connects to Flxpoint via OAuth only (no API keys or tokens) and supports Import Listings, Sync & Link Listings, Publish Listings, Get Orders, and Sync Orders. Always connect with your .myshopify.com URL (not your custom domain) and set a valid Location ID, which Sync & Link, Publish, and Sync Orders all require.

How-To Tutorials & Troubleshooting

How Our Ticketing System Works

How Flxpoint support tickets work - priority levels and response SLAs, the ways to reach support (the in-app chatbot and Help button, email, scheduling a call), and how to track a ticket's status.

Getting Started Guides

Connecting Your Sales Channel

What channels do in Flxpoint, how to connect your primary channel, and the full reference for every channel integration - from Import Listings through Sync Orders and custom exports.

Channel Setup

Channel Listing Pricing & Quantity Strategies

Three strategies control how price and quantity are sourced and sent to your sales channel: Multi-Location, Best Source, and Single Vendor. Choose the one that matches how your suppliers and warehouses are structured.

Product Catalog

Creating and Building Products

How the Product Builder turns Source Inventory into product parents and variants by matching identifiers, and what to check when a build doesn't behave as expected.

Marketplace & eCommerce Integrations

Amazon as a Channel

Amazon connects to Flxpoint over Amazon's SP-API using an Amazon Seller Portal (OAuth2) connection. It supports importing and publishing listings, syncing price and quantity, retrieving orders, and pushing tracking back to Amazon. It is one of the most-used sales channels in Flxpoint, and most support issues trace back to mapping misconfigurations or Amazon-side policy constraints rather than platform bugs.

Getting Started Guides

Flxpoint Product Flow Guide

Explains the two directions data moves through Flxpoint: product data flowing left to right from Source Inventory into your Product Catalog, Listings, and Sales Channels, and orders flowing right to left from Channel Orders through Order Routing and Fulfillment Requests back to Sources and shipment tracking.

Order Routing

Order Routing: Groups & Priorities

Routing groups and the ordered priorities inside them - how Flxpoint picks a source for each order using Lowest Cost, Source Priority, Single FR and Closest, evaluated top-to-bottom, and how it breaks a tie.

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