📦 Product & Inventory Management
Product Catalog
Attributes, Options & Custom Fields
Attributes describe a parent product, Options define parent/variant relationships, and Custom Fields carry any extra data; all three import via mapping templates or manual entry and are managed in bulk from the Attribute and Options managers.
Creating and Building Products
How the Product Builder turns Source Inventory into product parents and variants by matching identifiers, and what to check when a build doesn't behave as expected.
Creating Products
How the Product Builder turns inventory variants into products and listings - the identifier priority order it evaluates to avoid duplicates, what each inventory variant status means, and the two ways to resolve Builder Issues.
Customize Product Categories
The Category Manager lets you rename, restructure, merge, create, and delete product categories at the catalog level or per channel, with customizations persisting across rebuilds.
Deleting Products
How to delete individual products or clear the entire catalog, and what happens to variants and channel listings when you do.
How Categories Flow from Source Inventory to Your Channel
How inventory categories become product categories and then listing categories, where to see which categories are linked, what (Unsaved) means next to a category, and which builder setting lets a rebuild update the categories on existing products.
Inventory Link Audit
Inventory Link Audit flags supplier inventory links at risk of cost, brand, or identifier mismatches across multi-supplier catalogs, and emails a results file you review and re-upload to remove bad links in bulk.
Kitting & Bundling
Create and manage kits/bundles in Flxpoint: how bundles work, building them (tool, product creation, bulk import), and how bundled items are ordered and fulfilled.
Marking Items as Not Shippable
Mark order line items as not shippable so Flxpoint leaves them out of fulfillment requests: on a single order, with an order import rule, or automatically for items your catalog does not manage. There is no product-level shippable setting.
Product Alternatives
Product Alternatives let you swap a product for a closely related alternate SKU at the catalog, order line item, or fulfillment request level, to avoid delays when an item is out of stock, archived, or a customer requests a substitute.
Product and Listing Statuses
Statuses show where each product record stands across Source Inventory, Product Catalog, and Channel Listings, so you can spot broken links, unpublished items, and paused or delisted listings.
Rebuilding & Auto-Building Products
How to manually rebuild products and listings with their currently linked inventory, and how to automate building, rebuilding, and listing at the source level.
Rebuilding Products
Rebuild products to re-apply your current builder/template: when to rebuild, how to run it from the Products tab, and what it overwrites.
Rebuilding Products vs Rebuilding Listings
The difference between Re-Build Product(s) in the Product Catalog and Re-Build in Channel Listings, where each is found and what each option means, what reaches your store without a rebuild, and the steps to get a new custom field from a product onto your store.
Removing a Custom Field from Products
What Customizations can and cannot do with custom fields, how to remove a custom field from a product, and why a Re-Build can bring one back.
SKU & Pricing
Configuring Costs and Price Rules
This step sets how Flxpoint derives cost and quantity when a variant has multiple sources (aggregate pricing rules), then how it shapes the final list price (the global pricing workflow). Run a sync after any rule change so existing variants pick up the new values.
Custom Aggregate Field Management
Custom Aggregate Fields (CAFs) aggregate price or quantity from only the sources you map, giving channel-specific control that standard Aggregate Rules cannot.
Master SKU
Explains the Master SKU, Flxpoint's primary product identifier that links Source Inventory and Channel Listings, and the three ways to set it on channel listings.
Pricing & Quantity Rules
IF/THEN rules that automatically adjust prices and quantities on your listings - applied globally across all channels or scoped to a single channel, evaluated top-to-bottom on every Sync Listings run.
Product Pricing & Quantity
Product price and quantity can be derived dynamically by aggregating linked source inventory and applying workflow rules, or locked to static values. Prices move through three stages (source inventory, product catalog, and channel listing) and the customer pays the listing’s List Price.
SKU Management
Your billable Total SKU Count is the highest SKU count among Source Inventory, Product Catalog, and Channel Listings (not the sum), so trimming the highest section and blocking reimports with Do Not Import rules is how to avoid overage fees.
Where SKUs Must Be Unique
Where a SKU has to be unique (inside one source, inside your Product Catalog, inside one channel), what that allows, the messages the app shows when a SKU is taken, and how the Source SKU Prefix keeps the same supplier SKU apart.
Automation Rules
Do Not Import Rules
How to use Do Not Import rules on a source's Get Inventory [Primary] template to filter unwanted products out at import time, before they ever reach your catalog.
How to Automatically Generate Invoices
How to auto-generate source invoices from fulfillment request or shipment data and refine them with IF/THEN rules in the Source Invoice Workflow.
Order Rules
Explains Flxpoint's Order Rules - Importing, Invoices, and Routing IF/THEN automations - with common recipes for holds, shipping charges, routing groups, and fulfillment request handling.
Mapping & Workflows
Confirming and Mapping Your Master SKU
Step 2 of onboarding: confirm each imported listing is linked to a Master SKU, or map any that are missing, using bulk CSV import or manual per-listing linking.
Inventory Created/Updated Workflow
The Inventory Created/Updated (ICU) Workflow runs inside each Source after inventory changes and can see reserved stock, letting it set a Custom Aggregate Field to true available quantity: something a Post-Mapping Workflow, which only sees raw feed data, cannot do.
Lists
Lists are reusable collections of values - SKUs, brands, categories, and more - that workflows and rules can reference for bulk management, managed under Account Settings > Mapping Utilities > Lists.
Mapping
Explains how Flxpoint's mapping templates, mapping rules, and mapping sets work together to align and transform data between an integration and your catalog.
Mapping Rules
Mapping rules are mini workflows attached to a single field in a mapping template that conditionally modify a value after it has been mapped, using if/then conditional logic or tiered rule types. Explains Incoming vs Original Value, how rules chain, and how to create, test, and apply them.
Set Quantity to Zero for Specific SKUs From One Source
How to set the Quantity of a list of SKUs to 0 for one source with a List and an Inventory Created/Updated rule, when it applies and how to re-sync, and how this differs from Quantity Lock, Best Source Quantity Minimum and Do Not Import.
Workflows
Workflows are event-based rule sets that pair conditions with actions to automate order, inventory, and listing behavior in Flxpoint, with per-event fields and actions and a built-in tester.
Owned Inventory
Assigning and Confirming Inventory
How to assign catalog SKUs to the sources that fulfill them and remap inventory SKUs in bulk, run from the Product Catalog and Source Inventory grids.
Stocking Manifest and Receiving Inventory
A Stocking Manifest is the record of the Stocking Purchase Orders and Transfer Orders generated to replenish an internal warehouse; quantity moves from committed to incoming to received, and only lands as on-hand stock once you receive the goods.
Using Owned Inventory
How to manage stock held in your own Internal Warehouse: replenish it with a Stocking Manifest, and keep its quantity accurate by syncing from an integration/API or by manually receiving stock.
Source Inventory
Archiving and Deleting Inventory
Archiving marks a source item as no longer offered and zeroes its quantity, while deleting removes the inventory record entirely; deleted items keep reimporting until a Do Not Import rule is added.
Committed Stock
Committed stock reserves quantity for orders you've already received so your channel only advertises what is still sellable, helping prevent overselling. It's enabled per source and works best when the source keeps sending quantity updates so commitments can release.
Editing and Creating Inventory Manually
How to manually edit a source inventory variant's price, identifier, and quantity fields, and how to create a new inventory item without a file, while protecting manual edits from being overwritten by the feed.
Filtering Archived Items in Source Inventory, Products and Listings
What archived means in Flxpoint, how to hide or show archived inventory with the Archived filter, and the Linked Archived Inventory filter on products and listings.
Importing Source Inventory
Importing pulls product data, pricing, quantity, and status into Source Inventory by running a source’s Get Inventory Primary integration, governed by Parent SKU / Variant SKU rules and the import workflow.
Product Dimensions and Weights
Dimensions and weights describe an inventory variant's size, weight, and units; they power real-time estimates like rate shopping and are best mapped in at import so they auto-carry into product variants.
Source Inventory
Source Inventory holds the inventory data from your sources (each SKU’s content, pricing, and quantity) and feeds the Product Catalog and order fulfillment.
Channel Listings
Advanced Image Duplication Logic (Shopify)
A Publish Listings setting for Shopify that prevents Flxpoint from uploading duplicate images by comparing cached images against the images being pushed. It only has an effect when image caching is enabled and multiple products share the same image.
Advanced Linking & Syncing for Channel Listings
Link listings to matching channel items, set linking priority, force and schedule syncs, and manage the sync job queue for large multi-channel inventories.
Building Listings
Explains how building and rebuilding channel listings works from product variants and mapping templates, including required inputs, build statuses, recent builder changes, and common issues.
Channel Listing Errors: What They Mean and What to Do
The listing states and the Shopify, Sync Listings and login messages customers see most, what each means and what to do, read from the platform code.
Channel Listings
Channel listings are channel-specific records built from product variants that move through a build, link, sync, and publish lifecycle to reach your sales channels.
Channel SKU Has Not Had a Link Attempted
Why a channel SKU shows no link attempt, and how to connect Flxpoint listings to existing channel products using the Link Listings integration, which matches on Variant SKU then UPC.
Customize Listings Categories
Merge, rename, restructure, and delete channel listing categories from the Channel Listings tab, and understand how deletes cascade to sub-categories.
Handling Hidden Products Across Sales Channels
Learn how Flxpoint manages product visibility for channels that do not support a native hide or unhide feature, ensuring products are delisted to prevent overselling.
How to Manage Image Formats
Supported and preferred image formats vary by sales channel, which affects both listing appearance and store load speed; setting the Publish Template's image field to Don't Map keeps Flxpoint from overwriting images you added directly on the channel.
Import Listings
Import Listings brings active, published, and hidden listings from Shopify, Amazon, WooCommerce, BigCommerce, or Magento into Flxpoint, matching by SKU only, so mismatched SKUs create duplicates and the import must be triggered manually since it cannot be scheduled.
MAP Violation Action Guide
A MAP violation happens when a product is advertised below the manufacturer's minimum; Flxpoint does not monitor MAP automatically, so you correct the advertised price in Flxpoint after a manufacturer notice.
Publish & Overwrite Listings
Publish creates new listings on a sales channel while Overwrite updates static content on existing listings; pricing and quantity are dynamic and sync automatically without either action.
Understanding Listing Health and Linking Statuses
What each listing status icon means on Channel Listings: Listing Health (state on the channel), Linking status (connection to a channel item), queued actions, and Needs Attention flags, plus how to clear listing errors.