📦 Product & Inventory Management
Manage your catalog, pricing, mapping, and automation rules.
Product Catalog
Product Alternatives
Product Alternatives let you swap a product for a closely related alternate SKU at the catalog, order line item, or fulfillment request level, to avoid delays when an item is out of stock, archived, or a customer requests a substitute.
July 20, 2026
Product and Listing Statuses
Statuses show where each product record stands across Source Inventory, Product Catalog, and Channel Listings, so you can spot broken links, unpublished items, and paused or delisted listings.
July 20, 2026
Rebuilding & Auto-Building Products
How to manually rebuild products and listings with their currently linked inventory, and how to automate building, rebuilding, and listing at the source level.
July 20, 2026
Customize Product Categories
The Category Manager lets you rename, restructure, merge, create, and delete product categories at the catalog level or per channel, with customizations persisting across rebuilds.
July 20, 2026
Attributes, Options & Custom Fields
Attributes describe a parent product, Options define parent/variant relationships, and Custom Fields carry any extra data; all three import via mapping templates or manual entry and are managed in bulk from the Attribute and Options managers.
July 20, 2026
Inventory Link Audit
Inventory Link Audit flags supplier inventory links at risk of cost, brand, or identifier mismatches across multi-supplier catalogs, and emails a results file you review and re-upload to remove bad links in bulk.
July 20, 2026
Creating and Building Products
How the Product Builder turns Source Inventory into product parents and variants by matching identifiers, and what to check when a build doesn't behave as expected.
July 20, 2026
Deleting Products
How to delete individual products or clear the entire catalog, and what happens to variants and channel listings when you do.
July 20, 2026
Rebuilding Products
Rebuild products to re-apply your current builder/template — when to rebuild, how to run it from the Products tab, and what it overwrites.
June 28, 2026
Kitting & Bundling
Create and manage kits/bundles in Flxpoint — how bundles work, building them (tool, product creation, bulk import), and how bundled items are ordered and fulfilled.
June 28, 2026
Creating Products
Creating Products
June 26, 2026
SKU & Pricing
Configuring Costs and Price Rules
This step sets how Flxpoint derives cost and quantity when a variant has multiple sources (aggregate pricing rules), then how it shapes the final list price (the global pricing workflow). Run a sync after any rule change so existing variants pick up the new values.
July 20, 2026
Product Pricing & Quantity
Product price and quantity can be derived dynamically by aggregating linked source inventory and applying workflow rules, or locked to static values. Prices move through three stages — source inventory, product catalog, and channel listing — and the customer pays the listing’s List Price.
July 20, 2026
SKU Management
Your billable Total SKU Count is the highest SKU count among Source Inventory, Product Catalog, and Channel Listings (not the sum), so trimming the highest section and blocking reimports with Do Not Import rules is how to avoid overage fees.
July 20, 2026
Master SKU
Explains the Master SKU, Flxpoint's primary product identifier that links Source Inventory and Channel Listings, and the three ways to set it on channel listings.
July 20, 2026
Custom Aggregate Field Management
Custom Aggregate Fields (CAFs) aggregate price or quantity from only the sources you map, giving channel-specific control that standard Aggregate Rules cannot.
July 20, 2026
Pricing & Quantity Rules
IF/THEN rules that automatically adjust prices and quantities on your listings - applied globally across all channels or scoped to a single channel, evaluated top-to-bottom on every Sync Listings run.
June 26, 2026
Automation Rules
Order Rules
Explains Flxpoint's Order Rules - Importing, Invoices, and Routing IF/THEN automations - with common recipes for holds, shipping charges, routing groups, and fulfillment request handling.
July 20, 2026
Do Not Import Rules
How to use Do Not Import rules on a source's Get Inventory [Primary] template to filter unwanted products out at import time, before they ever reach your catalog.
July 20, 2026
How to Automatically Generate Invoices
How to auto-generate source invoices from fulfillment request or shipment data and refine them with IF/THEN rules in the Source Invoice Workflow.
July 20, 2026
Mapping & Workflows
Workflows
Workflows are event-based rule sets that pair conditions with actions to automate order, inventory, and listing behavior in Flxpoint, with per-event fields and actions and a built-in tester.
July 20, 2026
Inventory Created/Updated Workflow
The Inventory Created/Updated (ICU) Workflow runs inside each Source after inventory changes and can see reserved stock, letting it set a Custom Aggregate Field to true available quantity — something a Post-Mapping Workflow, which only sees raw feed data, cannot do.
July 20, 2026
Confirming and Mapping Your Master SKU
Step 2 of onboarding: confirm each imported listing is linked to a Master SKU, or map any that are missing, using bulk CSV import or manual per-listing linking.
July 20, 2026
Lists
Lists are reusable collections of values - SKUs, brands, categories, and more - that workflows and rules can reference for bulk management, managed under Account Settings > Mapping Utilities > Lists.
July 20, 2026
Mapping
Explains how Flxpoint's mapping templates, mapping rules, and mapping sets work together to align and transform data between an integration and your catalog.
July 20, 2026
Mapping Rules
Mapping rules are mini workflows attached to a single field in a mapping template that conditionally modify a value after it has been mapped, using if/then conditional logic or tiered rule types. Explains Incoming vs Original Value, how rules chain, and how to create, test, and apply them.
June 26, 2026
Owned Inventory
Stocking Manifest and Receiving Inventory
A Stocking Manifest is the record of the Stocking Purchase Orders and Transfer Orders generated to replenish an internal warehouse; quantity moves from committed to incoming to received, and only lands as on-hand stock once you receive the goods.
July 20, 2026
Using Owned Inventory
How to manage stock held in your own Internal Warehouse: replenish it with a Stocking Manifest, and keep its quantity accurate by syncing from an integration/API or by manually receiving stock.
July 20, 2026
Assigning and Confirming Inventory
How to assign catalog SKUs to the sources that fulfill them and remap inventory SKUs in bulk, run from the Product Catalog and Source Inventory grids.
July 20, 2026
Source Inventory
Importing Source Inventory
Importing pulls product data, pricing, quantity, and status into Source Inventory by running a source’s Get Inventory Primary integration, governed by Parent SKU / Variant SKU rules and the import workflow.
July 20, 2026
Source Inventory
Source Inventory holds the inventory data from your sources — each SKU’s content, pricing, and quantity — and feeds the Product Catalog and order fulfillment.
July 20, 2026
Product Dimensions and Weights
Dimensions and weights describe an inventory variant's size, weight, and units; they power real-time estimates like rate shopping and are best mapped in at import so they auto-carry into product variants.
July 20, 2026
Editing and Creating Inventory Manually
How to manually edit a source inventory variant's price, identifier, and quantity fields, and how to create a new inventory item without a file, while protecting manual edits from being overwritten by the feed.
July 20, 2026
Archiving and Deleting Inventory
Archiving marks a source item as no longer offered and zeroes its quantity, while deleting removes the inventory record entirely; deleted items keep reimporting until a Do Not Import rule is added.
July 20, 2026
Committed Stock
Committed stock reserves quantity for orders you've already received so your channel only advertises what is still sellable, helping prevent overselling. It's enabled per source and works best when the source keeps sending quantity updates so commitments can release.
July 20, 2026
Channel Listings
Advanced Image Duplication Logic (Shopify)
A Publish Listings setting for Shopify that prevents Flxpoint from uploading duplicate images by comparing cached images against the images being pushed. It only has an effect when image caching is enabled and multiple products share the same image.
July 20, 2026
Advanced Linking & Syncing for Channel Listings
Link listings to matching channel items, set linking priority, force and schedule syncs, and manage the sync job queue for large multi-channel inventories.
July 20, 2026
Channel SKU Has Not Had a Link Attempted
Why a channel SKU shows no link attempt, and how to connect Flxpoint listings to existing channel products using the Link Listings integration, which matches on Variant SKU then UPC.
July 20, 2026
Customize Listings Categories
Merge, rename, restructure, and delete channel listing categories from the Channel Listings tab, and understand how deletes cascade to sub-categories.
July 20, 2026
Understanding Listing Health and Linking Statuses
What each listing status icon means on Channel Listings: Listing Health (state on the channel), Linking status (connection to a channel item), queued actions, and Needs Attention flags, plus how to clear listing errors.
July 20, 2026
Publish & Overwrite Listings
Publish creates new listings on a sales channel while Overwrite updates static content on existing listings; pricing and quantity are dynamic and sync automatically without either action.
July 20, 2026
Import Listings
Import Listings brings active, published, and hidden listings from Shopify, Amazon, WooCommerce, BigCommerce, or Magento into Flxpoint, matching by SKU only, so mismatched SKUs create duplicates and the import must be triggered manually since it cannot be scheduled.
July 20, 2026
Channel Listings
Channel listings are channel-specific records built from product variants that move through a build, link, sync, and publish lifecycle to reach your sales channels.
July 20, 2026
How to Manage Image Formats
Supported and preferred image formats vary by sales channel, which affects both listing appearance and store load speed; setting the Publish Template's image field to Don't Map keeps Flxpoint from overwriting images you added directly on the channel.
July 20, 2026
MAP Violation Action Guide
A MAP violation happens when a product is advertised below the manufacturer's minimum; Flxpoint does not monitor MAP automatically, so you correct the advertised price in Flxpoint after a manufacturer notice.
July 20, 2026
Building Listings
Explains how building and rebuilding channel listings works from product variants and mapping templates, including required inputs, build statuses, recent builder changes, and common issues.
July 20, 2026