Channel Listings
Advanced Image Duplication Logic (Shopify)
A Publish Listings setting for Shopify that prevents Flxpoint from uploading duplicate images by comparing cached images against the images being pushed. It only has an effect when image caching is enabled and multiple products share the same image.
Advanced Linking & Syncing for Channel Listings
Link listings to matching channel items, set linking priority, force and schedule syncs, and manage the sync job queue for large multi-channel inventories.
Building Listings
Explains how building and rebuilding channel listings works from product variants and mapping templates, including required inputs, build statuses, recent builder changes, and common issues.
Channel Listings
Channel listings are channel-specific records built from product variants that move through a build, link, sync, and publish lifecycle to reach your sales channels.
Channel SKU Has Not Had a Link Attempted
Why a channel SKU shows no link attempt, and how to connect Flxpoint listings to existing channel products using the Link Listings integration, which matches on Variant SKU then UPC.
Customize Listings Categories
Merge, rename, restructure, and delete channel listing categories from the Channel Listings tab, and understand how deletes cascade to sub-categories.
Handling Hidden Products Across Sales Channels
Learn how Flxpoint manages product visibility for channels that do not support a native hide or unhide feature, ensuring products are delisted to prevent overselling.
How to Manage Image Formats
Supported and preferred image formats vary by sales channel, which affects both listing appearance and store load speed; setting the Publish Template's image field to Don't Map keeps Flxpoint from overwriting images you added directly on the channel.
Import Listings
Import Listings brings active, published, and hidden listings from Shopify, Amazon, WooCommerce, BigCommerce, or Magento into Flxpoint, matching by SKU only, so mismatched SKUs create duplicates and the import must be triggered manually since it cannot be scheduled.
MAP Violation Action Guide
A MAP violation happens when a product is advertised below the manufacturer's minimum; Flxpoint does not monitor MAP automatically, so you correct the advertised price in Flxpoint after a manufacturer notice.
Publish & Overwrite Listings
Publish creates new listings on a sales channel while Overwrite updates static content on existing listings; pricing and quantity are dynamic and sync automatically without either action.
Troubleshooting Partial Product Uploads
Learn how to identify and resolve issues when product uploads fail or only partially sync, including how to locate error logs and handle NullPointerExceptions.
Understanding Listing Health and Linking Statuses
What each listing status icon means on Channel Listings: Listing Health (state on the channel), Linking status (connection to a channel item), queued actions, and Needs Attention flags, plus how to clear listing errors.