🚚 Shipping
Shipping Setup
Channel Shipping Mappings
Channel shipping mappings translate the shipping option a customer selected on a sales channel into a central shipping policy so the order can be routed and fulfilled correctly.
Rate Shopping & Estimated Shipping Costs
Rate shopping retrieves real-time carrier rates through ShipEngine to find the cheapest way to ship, while estimated shipping costs are stored at the item, order, and fulfillment-request levels to inform pricing and lowest-cost routing.
Shipments
Shipments track items shipped from your sources, usually imported automatically via Get Shipments and synced to channels via Sync Orders, with support for manual entry and tracking suppression.
Shipping Labels
Buy, manage, print, and automate shipping labels in Flxpoint through its ShipEngine integration - rate shop across carriers and purchase labels directly on fulfillment requests. Covers requirements, the purchase flyout, bulk printing, Vendor Portal sharing, automation, and carrier-specific label fields.
Shipping Management
How shipping policies, source shipping methods and channel shipping mapping fit together - the three layers that connect what a customer picks at checkout to the carrier service your supplier actually ships with.
Shipping Policies and Configuration
Shipping policies bind channel shipping mappings to eligible source shipping methods, forming the middle layer that lets each incoming order route to the right way of shipping out from a source.
Source Shipping Methods
Source shipping methods define the carrier, service level, and shipping code a source needs to fulfill accurately, keeping Flxpoint and the supplier aligned on how orders ship out.
Carriers & Shipping Services
FedEx as a Source
FedEx connects as a shipment-tracking source using a Client API Key, Client Secret Key and an Environment selection (Sandbox or Production). Its only supported operation is Get Shipments, which matches FedEx shipment and tracking data back to your fulfillment requests. Two things decide whether it works: putting your Flxpoint Fulfillment Request # in the FedEx Purchase Orders or Customer Reference field on the shipment, and mapping your shipping methods to FedEx shipping codes your sales channel recognizes.
Freight Club as a Source
Freight Club is a freight/LTL logistics platform integrated with Flxpoint primarily for Get Shipments: pulling tracking numbers, shipment dates, and carrier details for freight orders back into Flxpoint. The connection requires a single API Token generated from your Freight Club account. Map at minimum Tracking Number and Shipment Date in the Get Shipments template; contact support@flxpoint.com for guidance on additional fields or operations.
ShipEngine & Flxpoint
Connect your own ShipEngine account to rate shop and buy shipping labels inside Flxpoint across supported carriers, with billing charged through ShipEngine rather than Flxpoint.