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Product and Listing Statuses

July 20, 2026

Summary

Statuses show where each product record stands across Source Inventory, Product Catalog, and Channel Listings, so you can spot broken links, unpublished items, and paused or delisted listings.

Statuses show where each record stands across the three stages — Source Inventory, Product Catalog, and Channel Listings. Use them to spot links that failed, products not yet published, and listings that are paused, hidden, or delisted.

StatusMeaning & suggestion
Not LinkedNot linked to any product. Ensure the SKU and identifiers match between Source Inventory and Product Catalog.
BuildingCurrently building or updating. Wait for it to finish.
Builder IssueA conflict blocked the build. Review the item for a missing SKU or mismatched identifier, then retry.
LinkedSuccessfully linked to a product. No action needed.
DeletingBeing removed. Wait for deletion to finish; re-add if it was a mistake.
StatusMeaning & suggestion
Not LinkedNot linked to any source inventory. Link a source so it can be ordered.
BuildingBeing built or updated. Wait; if it stalls, check the product data.
Linked To Some ChannelsLinked to some, not all, channels. Link the remaining channels if needed.
Linked To All ChannelsLinked to every channel. No action needed.
DeletingBeing removed from the catalog. Re-add if unintentional.
StatusMeaning & suggestion
Broken LinkThe product-to-listing link is broken and may stop syncing. Re-establish the link or contact support.
DelistedRemoved from the channel. Relist if this was not intended.
HiddenNot visible to customers. Unhide if it should show.
No Link AttemptedNo link attempted yet. Link the product to channels if you want it listed.
Not PublishedNot yet sent to the channel. Publish when ready.
PausedTemporarily inactive. Resume to make it available.
PublishedLive on your channel. No action needed.
Note: A Builder Issue means rules or a conflict blocked the build. Review the variant's Builder Issues section before rebuilding.
Note: A Broken Link between product and listing can halt price and quantity syncing. Re-establish the link or contact support.

Products stuck in Builder Issue

Open the variant and review the flagged mismatch. Choose Looks Good, Build Again to accept, or correct the conflicting field (identifier, cost, or brand).

A listing shows Delisted or Not Published unexpectedly

Not Published means it has not been sent to the channel yet; Delisted means it was removed from the channel. Publish or relist if the state was not intended.

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