Flxpoint Help Center
All DocsContact support

Product Dimensions and Weights

July 20, 2026

Summary

Dimensions and weights describe an inventory variant's size, weight, and units; they power real-time estimates like rate shopping and are best mapped in at import so they auto-carry into product variants.

Dimensions and weights describe an inventory variant's size, weight, and units. They power real-time estimates like rate shopping and can pass through to a sales channel. They are best mapped in at import and are auto-carried into product variants unless overwritten.

FieldValues
DimensionsLength, Width, Height
Dimension unitsInches (in), Centimetres (cm)
Weight unitsPounds (lb), Ounces (oz), Grams (g), Kilograms (kg)
Note: Without dimensions, weights, and units, real-time estimates are not possible. During routing, a package size is derived from the items on a fulfillment request to fetch an estimated rate.
Note: Dimensions matter most at import — that is the level rate shopping needs. Map them in the Get Inventory Primary template with the correct unit.
Note: When product variants are built from source inventory, Flxpoint auto-maps the source dimension values in unless you specifically overwrite them.
Note: If the source does not supply dimensions or weights, add them later with a bulk customization.

Rate shopping returns no rate or an unexpected rate

The items on the fulfillment request are missing dimensions, weights, or units, so a package size cannot be derived. Confirm the values are mapped in Get Inventory Primary with the correct unit, or add them via a bulk customization.

What are dimensions and weights used for?

Real-time estimates such as rate shopping during order routing, and they can also be passed through to a sales channel.

Where do I set them?

Typically in the Get Inventory Primary mapping template with the correct unit. You can also set them manually or add them later in bulk.

What units are supported?

Dimensions in inches or centimetres; weight in pounds, ounces, grams, or kilograms.

Do product variants inherit the source dimensions?

Yes. Flxpoint auto-maps the source values into product variants unless they are specifically overwritten.

© 2026 Flxpoint. All rights reserved.