Other Statuses

  • Transferred 

This means the original FR/FO has been transitioned to a Transfer Order. Transfer Orders copy the line items from multiple "Unprocessed“ FR/FOs that are going to be fulfilled by a single source and set the delivery address as a facility (i.e. internal warehouse) that expects to receive bulk orders.

  • Difference between "Voided" and "Cancelled" under Fulfillment Request Statuses

Voided

A PO/FR is voided when it hasn’t been sent to the source yet. i.e., if the PO/FR is Unprocessed or Processing - you can void the PO/FR.

Cancelled

A PO/FR can be cancelled when it has been sent to a source. i.e, once a PO/FR is "Processed“ or "Acknowledged“- you can cancel the PO/FR

When canceling an entire order at Flxpoint we will automatically void eligible PO/FRs, and you will be required to cancel any open PO/FRs

  • STOP Processing

This will return the FR/FO from a "Processing“ status to a "Unprocessed“ status

  • PO/FR # Exceeds Max Length

This is an error that will appear in place of the FR/FO status to let you know the MAX FR/FO # LENGTH # has been exceeded. This will prevent processing (or auto-processing) your FR/FO.

To resolve this:

  • Under Orders go to the FR/FO and click "Actions“
  • Click on "Edit“.
  • Here you can shorten the FR/FO # to a length that meets your preference.

 

  • Duplicate PO/FR #

Appears when attempting to create a FR with the same FR/FO #.

  • Processing Error

This happens when a FR/FO fails to be sent to the source.