Adding a channel in Flxpoint enables the integration between your eCommerce platforms and Flxpoint, allowing for automatic syncing of listings, inventory, and orders. By connecting your sales channels, you can streamline operations and reduce manual management. Each channel setup includes specific configuration options, such as inventory syncing, SKU mapping, and order imports. The process is designed to adapt to various channel requirements, providing flexibility to meet your unique business needs while maintaining efficiency in day-to-day operations.

How to Add a Channel

To guide you through the steps for adding a new Channel in Flxpoint, you can follow the instructions outlined below. If you prefer, you can also watch a short video that walks through the process step-by-step. This video will help clarify the process visually and give you a better understanding of how to complete the task.

After you Add your Channel

Once your channel is connected to Flxpoint, it's important to monitor and optimize its performance. Regularly check sync status, configure pricing and quantity updates, and ensure your Master SKU setup is accurate to prevent mismatches. Familiarize yourself with channel-specific requirements, set up notifications for issues, and audit your listings to keep everything running smoothly. Additionally, take advantage of any channel-specific integrations and optimize your order sync settings for efficient processing.
 

Tips for Managing Your Channel After Connecting:
 

• Monitor Sync Status Regularly: Ensure that listings and orders are syncing correctly. Check the Sync Logs in Flxpoint to identify any issues and ensure data flows smoothly between the channel and Flxpoint.
   
• Optimize Master SKU Strategy: Ensure that your Master SKU setup is correct to prevent product mismatches. Flxpoint relies on accurate Master SKUs for connecting inventory, pricing, and orders between your channels.
   
• Set Up Pricing & Quantity Updates: Enable regular updates for pricing and quantity to avoid over-selling or listing incorrect prices. Adjust your update schedule based on the frequency of changes in your product inventory and prices.
   
• Review Channel-Specific Requirements: Some channels have specific requirements for listing products or handling orders. Make sure you're familiar with each platform's rules to avoid issues with listing approvals or order processing.
   
• Configure Notifications: Set up notifications in Flxpoint for alerts on any sync errors, low stock warnings, or order issues. This helps you stay on top of any problems that arise after connecting the channel.
   
• Sync Orders Efficiently: For channels where orders are imported, review the order sync frequency to ensure prompt processing. Flxpoint can automatically pull in new orders based on your settings.
   
• Use Channel-Specific Integrations: Leverage additional integrations specific to the channel, such as tracking updates or automated fulfillment requests, to improve operational efficiency.
   
• Audit Listings Regularly: Ensure that all new listings are properly mapped and any changes in product details are updated in Flxpoint for consistency across all platforms.