Amazon serves as a robust channel integration within Flxpoint, empowering businesses to efficiently manage their product listings, inventory, and orders on the global Amazon Marketplace. This integration delivers real-time synchronization of product data, advanced pricing controls, and streamlined order fulfillment, ensuring that your operations remain accurate, competitive, and fully aligned with Amazon’s dynamic marketplace standards.
ASIN is the most accurate identifier, and we recommend using it as the Product ID whenever possible.
If your suppliers do not provide ASINs and you cannot retrieve them via third-party services, you may use UPCs instead.
However, when using UPCs, publish your listings in batches and validate that they are mapped correctly to avoid errors.
How to Connect
In Flxpoint, navigate to the Channel Setup Wizard (Step 1/4) and
select Amazon from the list of channels.
Under “Preferred Connection Type” (Step 2/4),
choose Amazon (Pro) if you want advanced features.
If creating a new connection, enter a descriptive name
under Connection Name and click
Test Connection & Continue or Initiate OAuth2 Flow.
Fill out your Amazon details:
Marketplace ID
Refresh Token
Selling Partner ID
Once credentials are entered, click Test Connection & Continue
to verify. If the test is successful, click Next to
finish the wizard.
Your new Amazon channel is now configured.
Proceed through Steps 3/4 and 4/4 for final mapping
and review.
Listing Operations
This section covers linking, publishing, and syncing listings for Amazon Pro. Unlike Standard, you can add business pricing, partial shipments, and advanced fields. You still cannot create brand-new ASINs that do not exist in the Amazon catalog.
Import Listings
Operation Workflow
- We generate a token if expired.
- The feed requested is GET_MERCHANT_LISTINGS_ALL_DATA.
Purpose
Import pre‐existing Amazon listings into Flxpoint. If SKUs match,
the listing is linked; otherwise, a new listing record is created
in Flxpoint. This includes partial data like SKU,
title, price (if present).
Limitations
No images or advanced attributes pulled from Amazon’s side.
Mismatched SKUs can cause duplicates. Verify your SKU alignment first.
If listing is brand‐gated, you might not see it in the data feed.
Publish Listings
Operation Workflow
- A new token is generated if needed.
- Submitting feed type POST_FLAT_FILE_INVLOADER_DATA or
POST_FLAT_FILE_LISTINGS_DATA, depending on your mapping.
Purpose
Attach or overwrite an offer on Amazon.
With Pro, you can also send:
Business Pricing (if you map it in your feed).
Handling Times or LeadTimeToShip
for each SKU.
Important Notes
Repricer Integration – If you rely on a repricer, avoid
overwriting price in your feed or you’ll conflict.
FBA vs FBM – If you have an FBA SKU but map quantity,
Amazon could interpret that as FBM. Usually set quantity = 0 for FBA SKUs.
Sync & Link Listings
Operation Workflow
- A new token is generated if needed.
- Price & quantity sync uses POST_FLAT_FILE_PRICEANDQUANTITYONLY_UPDATE_DATA.
Overriding statuses uses POST_FLAT_FILE_INVLOADER_DATA.
What It Does
Sync checks for changes to pricing, quantity, or handling time since the last run,
and updates your Amazon listings. Link attempts to reconcile any newly discovered
listings or SKUs and tie them to your Flxpoint catalog.
Limitations
No new brand creation or new ASIN creation. You must have a valid ASIN already.
Some advanced fields (like gift wrap) are not supported in standard
mapping. Check your Pro template for additional fields.
Order Operations
Amazon (Pro) supports partial shipments, advanced shipping method mapping, and business‐style orders (B2B). You can fetch orders and sync them back with multiple tracking numbers if desired.
Get Orders
Operation Workflow
- We call /orders/v0/orders and /orders/v0/orders/{orderId}/orderItems,
retrieving buyer info, shipping method, and item details.
Key Differences (Pro)
PII is still redacted after ~30 days, but you can see partial B2B data if it’s a business order.
Payment status is not considered—Amazon handles that automatically.
Partial shipments are possible if configured in your mapping.
Common Errors
Older orders not pulled – Increase “Look back days” if needed.
Restricted data token – We use a restricted data token to read certain buyer fields.
Sync Orders
Operation Workflow:
- We send POST_ORDER_FULFILLMENT_DATA with your shipment/tracking updates.
- Partial shipments are allowed if your template is set up.
Notes & Limitations:
Carrier Code – It’s important to use Amazon-recognized carriers such as
UPS, FedEx, or USPS to avoid feed errors. Using unrecognized carriers
can cause your shipment updates to fail and prevent Amazon from displaying tracking details to customers.
Multiple Tracking Numbers – If you need to send multiple shipments for a single order
(e.g., different warehouses or staggered fulfillment times), you can include multiple tracking numbers.
Each partial shipment will appear separately on Amazon so your customers can track each package.
Status Is Not Updated in Real Time – Amazon can take some time to process your fulfillment feeds.
Shipment updates may not appear instantly in Seller Central. We recommend checking your feed status regularly
and waiting a few minutes before verifying that your shipment data is fully processed.
Important: Although Amazon accepts partial shipments, it does not allow multiple shipments for the
same order item ID. Once you’ve shipped an item, you cannot upload an additional shipment
for that exact item. Ensure you create only one shipment record per item ID to avoid feed errors.
