ShipHero supports importing limited product data, sending sending fulfillment requests/fulfillment orders (FRs/FOs), and retrieving tracking information for submitted orders.

Authentication

For Shiphero, an API Key is required to fetch the data.

The API key can be generated/located in your ShipHero account under My Account → Settings → API.

Product Operations

Get Inventory [Primary]

SUPPORTED

This process can pull the product titles, SKU, barcode, price, and quantity.

Get Inventory [Secondary]

NOT NECESSARY

Order Operations

Send FRs/FOs

SUPPORTED

This process will submit FRs/FOs via ShipHero's API.

Shiphero requires a value for "Title" found on the Send FR mapping template. To populate this value please configure your "Shipping Methods" for the supplier to include "Carrier" and "Method". Without these configurations, the operation will fail.

Get Shipments

SUPPORTED

This process will retrieve shipments for submitted FRs/FOs when they become available via ShipHero's API.

Get Source Invoices

NOT SUPPORTED