Connection Details

CONNECTION NAME REQUIRED

CONNECTION TYPE REQUIRED

ENVIRONMENT REQUIRED SANDBOX/PRODUCTION

ACCESS TOKEN REQUIRED

Connection Steps

Generating Access Token

• Login to Reverb.com admin panel
• Under My Account API and Integrations
• Click on GENERATE NEW TOKEN
• Provide the permission you want to access with Flxpoint and click on Generate token
• Copy and paste the Access Token with Flxpoint

Supported Operations

Link Listings SUPPORTED

Sync Listings SUPPORTED

Publish Listings SUPPORTED

Get Orders SUPPORTED

Sync Orders SUPPORTED

Listing Operations

Link Listings

SUPPORTED

The Link Listings operation allows you to associate listings in Flxpoint with products on your Reverb store. After a listing is linked, we will be able to send updates to the product through our Sync and Publish operations.

Reverb allows for a link to be established between Flxpoint SKU and the Reverb SKU

Sync Listings

SUPPORTED

This will sync any changes that have been made to your listings since the last time a sync was performed to your Reverb channel.

Delisting

NOT SUPPORTED delisting the variant for reverb channel

The delisting feature is currently not supported for reverb

Hide

NOT SUPPORTED Hiding the variant for Reverb channel listing

The hide feature is not currently supported for reverb.

Unhide

NOT SUPPORTED Unhiding the variant for Reverb channel listing

The unhide feature is not currently supported for reverb.

Publish Listings

SUPPORTED

This will publish any changes that have been made to listings since the last time a publish was performed to your Reverb channel.

If no Shipping Profile ID is set on Reverb make sure to toggle the Local Pickup to yes during step 2 of configuring the Publish operation.

Categories

When submitting a product for publishing on Reverb, the categories of the products must match the product categories available on Reverb. The full category list can be found here.

Category Formatting
Categories should be submitted in the same case and format as listed on the above webpage. There is also a forced category structure.

For example: "drums-and-percussion", "accessories", "acoustic-guitars" and other Categories shown as headers should always be a Category 1.

Categories underneath these headers, such as "Acoustic Drums" and "12-strings" should always be placed in a category 2.

Overwrite

SUPPORTED Overwriting the Variant details

Overwrite feature enables you to overwrite any data for already published variant on your Reverb sales channel. i.e. updating Title, Description, categories, MPN, UPC, GTIN, Images.

Order Operations

Get Orders

SUPPORTED

This will get any new orders from a channel that have not yet been imported to go through the fulfillment process

My Orders are not importing, what should I do?

The most likely cause of this issue relates to the order status on your store, and the order status we're looking for based on our configurations. If you are unsuccessful at importing an order; double check the status of the order, and ensure it matches your configurations for this operation.

The second possibility is that the order is "too old" for us to import. Under "Configure Settings" you also have the option of selecting the date range of orders we can import. If you set this limit to 7 days, consider checking the non-imported orders creation date and increasing the number under the "Get Orders Created within the last X Days" configuration.

Sync Orders

SUPPORTED

This operation is used to pass shipment information (Tracking) back to your Reverb store.

Send Notification to Buyer will send an email to the buyer that you have shipped the item once we Sync the order to the channel.