How To Connect

Connection Details

• Connection Type: Required
• Username: Required
• Password: Required
• Server ID : Required

Username, Password and Server ID

Username, Password, and Server ID

• The Password and Username credentials are provided by Sellercloud when you create the account with them. You need to use the same information while integrating Sellercloud as a channel

Server ID

• Server ID is the Alphanumeric code present in the starting of the user URL account with Sellercloud.

Listing Operations

Link Listings

SUPPORTED

The Link Listings operation allows Flxpoint to connect Flxpoint listings to your existing Sellercloud products, as long as the SKU, EAN or UPC matches the two systems. This both preserves your current product data and allows updates without explicitly publishing listings.

Sync Listings

NOT SUPPORTED

Warning
The Sync Listings Operation is only currently available for the "Link Listings" functionality. We are not currently able to update price or quantity for a Sellercloud product.

Publish Listings

NOT SUPPORTED

The Publish Listings feature is not available for the Sellercloud integration.

Order Operations

Shipping Mappings

REQUIRED

Configure the Shipping method to assign the mapping to imported orders. Shipping Mapping is the process of pre-selecting specific shipping methods and saving them in your Channel Settings so that when new orders are made to import, your preferred forms will be auto-assigned to those orders.

The idea is to increase efficiency by eliminating the need to select shipping methods for individual orders. If you're unsure, check the store shipping method in your test order to confirm how the shipping details are imported from your store or marketplace. You will need to map to this exact method and assign different shipping for the Next Day, Overnight. depending on the carriers and processes supported by your supplier

Get Orders

SUPPORTED 

The Get orders operation retrieves any new Orders from Sellercloud that have not yet been imported and will send back Acknowledgements for those Orders if needed

Configuring Company ID for Sellercloud

Company ID

The Company ID refers to an inventory location within your Sellercloud account. If the ID can not be located, please contact Sellercloud and they will help you find your Company ID.

Under configuration setting for Get orders enter your Company ID, the order with this unique id will only be retrieved for Sellercloud. By default it is set as '1'

My Orders are not importing, what should I do?

The most likely cause of this issue relates to the order status on your store, and the order status we're looking for based on our configurations. If you are unsuccessful at importing an order; double check the status of the order, and ensure it matches your configurations for this operation.

The second possibility is that the order is "too old" for us to import. Under "Configure Settings" you also have the option of selecting the date range of orders we can import. If you set this limit to 7 days, consider checking the non-imported orders creation date and increasing the number under the "Get Orders Created within the last X Days" configuration.

Sync Orders

SUPPORTED

The Sync order operation syncs any changes that have been made to Order(s) since the last time sync was performed. The most common use of this operation is to update tracking information to an existing order.

Limitation
1. We do not support partial shipments to Sellercloud, we will send tracking when the full order has been fulfilled.
2. The manufacturer SKU and the SKU in Flxpoint need to match, or the shipment will fail to upload to Sellercloud.