Yes, we support importing listings from eBay into Flxpoint. This feature allows you to bring your eBay product data directly into the platform, making it easier to manage and keep your information accurate. Here's what you need to know:

What We Import:

• Product Details: Titles, descriptions, and categories.
• Images: All product photos attached to your eBay listings.
• Variations: Options like sizes, colors, or other product attributes.
• Pricing and Inventory: Current stock levels and pricing data.

How It Works

Flxpoint connects to your eBay account to retrieve your active and recently ended listings. The system gathers all key information from your eBay listings and maps it into your Flxpoint account, ensuring your data matches exactly.

Why It's Important for Your Business:

• Efficient Management: Manage your eBay listings alongside other sales channels within Flxpoint.
• Accurate Data Sync: Ensure your inventory, prices, and variations on eBay match the data in Flxpoint.
• Time-Saving: Avoid manually updating product details by automating the import process.

Yes, we support Sync and Link Listings for eBay.

These features allow you to manage your existing eBay listings within Flxpoint, ensuring your product data remains accurate and up to date without the need to recreate or republish listings. Here's how each operation works:

Sync Listings

The Sync Listings operation ensures that any updates made to your eBay product data—such as changes to inventory quantities or pricing—are reflected in Flxpoint.

• How It Works: Flxpoint checks for changes made to your listings since the last sync and updates the quantity and price information accordingly.
• Why It's Useful: This keeps your eBay listings aligned with the latest inventory levels and pricing, helping you avoid overselling or outdated prices.

Link Listings

The Link Listings operation connects your existing eBay listings to your Flxpoint products, provided that SKUs or UPCs match between the two systems.

• How It Works: Flxpoint retrieves your eBay listings in batches of 100 and links them to the corresponding products in Flxpoint.
• Why It's Useful: This preserves your existing eBay product data and allows Flxpoint to update inventory and pricing without republishing the listings.

What Happens if a Product is Deleted on eBay?

If you delete a product directly from eBay, it will still appear as "Linked" in Flxpoint until the next sync. After the sync, the product will be marked with a "Broken Link" status. 

How to Fix It: Navigate to the Listings section in Flxpoint and unlink the item. You can then relink it to the appropriate product if needed.

Steps to Set Up:

Connect Your Integration: Go to the Integrations section for your eBay channel. Select your eBay connection and click Save and Proceed.

Configure Linking Settings: Set up Linking Priority to match your eBay listings (e.g., by SKU or UPC). Adjust as needed and click Save and Proceed.

Map Your Data: Create or select a Mapping Template to define how fields like Quantity, SKU, and Price are updated. Click Save and Complete when finished.

Publish Listings is not supported.

Flxpoint does plan on building out the ability to create new listings on eBay, but this function is not currently available. We recommend using a different method of creating listings on your eBay store. To learn more about creating listings, please check here. The template file is provided here.

Yes, Get Orders is supported.

The Get Orders operation allows Flxpoint to retrieve new orders from your eBay store that haven’t yet been imported. This ensures your order management stays up-to-date and efficient.

How It Works:

1. Flxpoint retrieves new orders directly from eBay.
2. These orders are acknowledged back to eBay to confirm they’ve been imported into your system.
3. Invoice information is included with the order data, and shipping details are based on your eBay setup.

Important Notes:

• Shipping Mappings: You must configure your Shipping Mappings in Flxpoint before running Get Orders to ensure orders are imported correctly.
• Order Data: While eBay orders don’t always include SKUs directly, Flxpoint retrieves the necessary product details to process orders accurately.

Limitations:

• Orders may not import properly if Shipping Mappings are not configured. Be sure to set these up in advance.
• Some product-sp
• ecific details may vary depending on your eBay setup.

Shipping Mappings (Required)

To successfully import orders from eBay, you need to map the shipping methods in eBay to a central shipping policy in Flxpoint. Here’s how to set it up:

Retrieve Your eBay Shipping Services:

• Go to eBay > Business Policies and either create or edit a Shipping Policy.
• Locate the Services section and review the Shipping Text for each service.

Input the Shipping Text into Flxpoint:

• Copy the text shown in the eBay services section (excluding anything in parentheses).
• Enter this into Flxpoint’s Channel Shipping Text field without spaces.

Example:

• eBay Service: USPS Priority Mail (1-3 days)
• Flxpoint Text: USPSPriorityMail
• Save Your Configuration: Ensure that all the shipping methods you offer on eBay are properly mapped to corresponding Flxpoint policies.

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Yes, Sync Orders are supported.

The Sync Orders operation ensures that updates to your eBay orders, such as shipping and tracking information, are reflected in both eBay and Flxpoint. This keeps your order statuses accurate and up-to-date.

How It Works:

1. Sync Orders updates any changes made to orders since the last sync, including tracking information and shipping statuses.
2. When tracking is updated, the order status is marked as "shippedto" in Flxpoint, whether the update is for a partial or full shipment.
3. Flxpoint uses the order details retrieved during the Get Orders process to ensure tracking data is applied correctly.
    

Supported Features:

• Partial Order Shipments: You can update tracking for orders with partially shipped items.
• Full Order Shipments: Sync applies updates for fully shipped orders.
• Post-Shipment Status Updates: Automatically marks orders as shipped after syncing.
   

Why Use Sync Orders?

• Keep your order tracking updated on both eBay and Flxpoint.
• Provide accurate shipping status updates for your customers.
• Reduce manual work by automating the syncing of shipment details.