A packing slip is a document that includes the complete list of items included in a package.
In order to generate a packing slip for a fulfillment requests in Flxpoint:
- Company information must be filled out. You can find this by navigating to your global setting and clicking on the General tab. You can add an optional Packing Slip note at the bottom of this page if you like as well.
- The FR status must be Unprocessed
Generating Packing Slips
A packing slip can be generated in the two ways:
Option 1 -
Clicking the Actions dropdown on a unprocessed FR and clicking “Attach Packing Slip” option.
Option 2 -
Automate packing slip generation by enabling the setting at the source level.
Packing Slip Format
You have the choice to choose between Basic and Detailed packing slip. Detailed packing slips include everything a Basic packing slip has plus additional fields like custom fields and FR notes.
You can set your preferred packing slip format in your general settings. This selection will be used as the default for all your sources but can be overridden at the source level.
Why does this matter to me?
Detailed packing slips ensure fulfillment teams have the exact instructions needed at the time of packing, including customizations, internal notes, and special handling requirements. This reduces missed details, incorrect shipments, and the need for separate communication across tools.
These fields can also be used to improve the customer experience by supporting gift messages and order specific notes.
Where Can I Send Packing Slips?
Packing slips will be sent with Send FR integrations that support attachments (i.e. outbound emails).
Both methods will also pass the packing slip to your vendors through the Vendor Portal. After the packing slip is generated and the FR is processed, both the FR and packing slip will appear in the vendor portal.