This guide provides a comprehensive overview of channel invoices in Flxpoint, explaining their role in B2C receipts and B2B invoicing. Explore what channel invoices entail, how to manage them, follow a hands-on tutorial, and refer to detailed examples and tools, designed for all users, especially newcomers. (Last updated: 08:15 PM -04, Sunday, June 15, 2025)

🔍 What Are Channel Invoices?

Channel Invoices represent:

• Receipts for paid orders coming from sales channels (B2C).
• Invoices for resellers from reseller channels (B2B).

The channel invoice for an order can be seen on the Orders page:

Example Scenario:

• A B2C order from Shopify (Order #894) is imported as paid, generating a receipt with a total of $17.05.
• A B2B order for a reseller is invoiced with a $2 dropship fee added via a custom rule.
• The invoice reflects line items, tax, and shipping costs for accurate tracking.

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Orders that import from your sales channel or reseller channel will track line-items such as:

• Subtotal: the sum of the order line items.
• Tax: sales tax.
• Shipping Cost: your customer's shipping cost.
• Fee: additional fee associated with the order (typically "dropship fee").
• Other: any miscellaneous cost associated with the order.
• Discounts: shows discounts that were applied towards the order.

🛠️ How-to Guides

A. Sales Channel Invoices (B2C Receipts)

In most cases, when a new sales order imports from your integrated channel, the order has already been paid, or at least an invoice to the customer has already been generated.

Flxpoint will generate a receipt reflecting the invoice from the sales channel showing the itemized costs associated with the order (i.e., sales price, shipping cost, sales tax, fees, etc).

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Image: This screenshot shows a B2C receipt with itemized costs, including a $17.05 total, demonstrating how Flxpoint mirrors the channel’s invoice for paid orders.

B. Reseller Channel Invoices

If you are using Flxpoint to sell products to other resellers through reseller channels, then invoices are generated using order invoicing workflows and/or rate shopping.

You can create invoicing rules that can be applied to add shipping costs and other fees at the time an invoice is generated in Flxpoint.

• Example: Always run this rule so that a $2 dropship fee will be added to all invoices.
• Example: Tiered shipping cost based on "Total Weight" of the order.

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Image: This screenshot displays the reseller invoicing rules configuration, showing how to set a $3.00 shipping cost based on order weight, enhancing invoice customization.

These invoice rules can be configured by visiting the reseller channel gear icon → Invoicing page.

This section will allow you to configure rules such as:

• Flat rate or rule-based shipping costs.
• Additional dropship fees.
• Discounts for specific channels/resellers.

You can also configure more granular invoice rules at a specific reseller level by visiting a specific reseller's Invoicing page.

These invoicing rules will run at the time an invoice is being generated for a reseller.

C. Reseller Channel Invoice Authorization

For reseller invoices, a B2B partner must authorize an order to be captured before a user is allowed to capture payment and fulfill the order. This life-cycle is illustrated below:

• Order is submitted as unauthorized.
• Reseller manually or automatically authorizes the order after reviewing the cost.
• Flxpoint user captures payment or defers the payment of this order.
• The order can now be routed and fulfilled.

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Image: This screenshot illustrates the invoicing configuration for a reseller channel, showing how rules like shipping costs are applied during invoice generation.

D. Capturing Payment for B2B Invoices

Capturing payment outside Flxpoint:

• Orders can be marked as Deferred or Paid based on your preference.

Capturing payment within Flxpoint via an integrated payment processor:

• Capturing payment for orders can be done within an authorized order by clicking Capture.
• Group and capture payment to consolidate authorized orders by reseller for multiple resellers at once. This means there is one transaction per reseller that can include multiple orders.
• Receipts can be automatically sent to your resellers via email.

These guides help you manage channel invoices effectively for both B2C and B2B transactions.

🧪 Tutorial

Generate and Authorize a Reseller Invoice

Goal: Create and authorize a reseller invoice with a custom shipping cost.

Scenario: A reseller order (Order #1011) for Item Z456 (Quantity: 3) needs a $3 shipping cost added.

Steps:

1. Import Order #1011 via the reseller channel and verify Item Z456 is listed.
2. Go to the reseller channel’s Invoicing page and create a rule to add a $3 shipping cost for orders over 2 items.
3. Generate the invoice and submit it as unauthorized.
4. Have the reseller authorize the order after reviewing the $3 shipping cost.
5. Capture payment within Flxpoint and route the order for fulfillment.

🧪 You’ve generated and authorized the invoice! Use this insight to refine your invoicing process.

📚 Reference

Invoice Components

Example Channel Invoice