Within Flxpoint you are able to make certain order modifications. You can:
- Edit an existing order line item
- Add an order line item
- Cancel an order line item
- Edit order fields listed below
Fields You Can Edit |
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Instructions
Add Order Line Item
- To add an order line item, click the Plus Sign button in the top left of the order line items section.
- You may select any products that currently exist in your Product Catalog to add to the order.
- Confirm the Quantity and Pricing.
- Click Confirm to add the product to the order line items.
| Order Status |
You may only add line items to an order with in an Open Order Status. |
Shipment will only sync back to the channel if the SKU that is added to order line item after order import is added onto the order via the actual channel, i.e. adding the SKU added in Flxpoint to the order within Shopify.
Cancel Order Line Item(s)
There are a couple different ways to do this:
- You can cancel all the items on the order by going to Actions and clicking Cancel Line Items
- You can cancel single order line items by clicking the gear next to that line item and selecting cancel
- You will need to confirm the amount you are canceling in a fly out for each line items or the individual item that is being canceled
Another way to do this is after the FR/FO is already generated.
To do this:
Click on Actions under the FR entry > Adjust FR/FO
You will then see two options:
- Yes, cancel from this FR/FO to fulfill from another source
- No, cancel from this FR/FO and the Order
If you're fulfilling the line item from another source, select Yes (first option); otherwise, if you want to cancel this line item altogether, select No (second option).
