ShipEngine is a platform that helps manage your shipping needs without having to worry about the complexities of carrier APIs and protocols. Flxpoint has integrated with ShipEngine’s API and added features that allow you to rate shop and purchase shipping labels directly within the platform, whether you or your vendors are fulfilling orders.

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Setup & Get API Credentials

Before you begin, ensure you have your own ShipEngine account. This is required because when you buy shipping labels or rate shop in Flxpoint, the actual shipping rate is applied and your ShipEngine (or carrier) account will be charged for the transaction. Follow these steps to get started:

• Sign Up for ShipEngine: Sign up for a new ShipEngine account here
• Enter Billing Information: Enter billing information for ShipEngine here (This is required for using ShipEngine carriers.)
• Carrier Setup: Connect your own carriers, or Set up ShipEngine carriers.
• Generate API Key: Navigate to API Management on your ShipEngine dashboard to generate your API key.

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Connecting to Your ShipEngine Account

Once your ShipEngine account is set up:

• Log in to Flxpoint: Go to app.flxpoint.com.
   
• Navigate to the Appropriate Section:
  
  • For rate shopping, select Settings → Orders → Rate Shopping.
  • For shipping labels, select Settings → Orders → Shipping Labels.
     
• Update Your API Key: Add or update your ShipEngine API key.

When updated, Flxpoint will automatically attempt to re-connect your associated carrier accounts configured on ShipEngine.

Connecting Your Carrier Accounts

If you haven’t yet established a connection to your carrier account(s) in ShipEngine, you must connect them either directly on your ShipEngine account or within Flxpoint:

• From Flxpoint’s Interface: Navigate to the rate shopping or shipping label screens. Look for unlinked carriers (denoted by a red broken link icon).
• Enter Carrier Credentials: Input the required credentials for your specific carrier. Select Connect to establish the connection.
• Handling Errors: If any errors occur during this process, a notification will appear on your screen with details on what needs to be corrected.

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Warning

If you previously configured a free ShipEngine account on Flxpoint for rate shopping (via Settings → Orders → Rate Shopping), you must now connect your own personal ShipEngine account for purchasing shipping labels. The free account does not have access to the necessary billing information for label purchases.

Frequently Asked Questions