Overview
This document will cover how to connect Kroll as a source and what integrations we support with Kroll.
How To Connect
You need to fill out your
- Connection Name
- FTP Username
- FTP Password
- Account Number
- API Username
- API Password
- Payment Terms
Account Number/ FTP Username
- This is your Kroll CustomerID
FTP Password
- The password is assigned to you after you gain access to the FTP
API Username and Password
- The email and password you use while loginning into Kroll
Supported Operations
Get Inventory [Primary] SUPPORTED
Send Fulfillment Requests SUPPORTED
Get Shipments SUPPORTED
Get Invoices SUPPORTED
Get Fulfillment Request Acknowledgements NOT SUPPORTED
Get Inventory Images NOT SUPPORTED
Get Inventory [Secondary] SUPPORTED
Product Operations
Get Inventory [Primary]
SUPPORTED
Important
- Multiple warehouses is not supported
- Up to 3 levels of categories supported
- Can pull 1 image per row in the FTP file
Custom Fields
- Only certain fields like "Hazardous" and "Country of Origin" can be mapped
Get Inventory [Secondary]
SUPPORTED
Only retrieves product pricing and quantity
Important
- Can pull in weight and dimensions
- Cannot pull in custom fields in using Get Inventory [Secondary] has to be pulled in using Get Inventory [Primary]
Order Operations
Send Fulfillment Requests
SUPPORTED
Important
- Flxpoint Order ID is sent as the "Purchase Order Number"
- Flxpoint Purchase Order number is sent as the "External PO Number", but can be changed in the mapping template if needed
Valid ShipVia Values
- FedExPriorityOvernight
- CustomerPickUp
- FedExExpressSaver
- FedExStandardOvernight
- FedExGround
- FedExTwoDay
- UPSNextDayAir
- UPSSecondDayAir
- UPSGround
- UPSThreeDaySelect
- UPSNextDayAirSaver
- UPSNextDayAirEarlyAM
- UPSSecondDayAirAM
- USPSParcelPost
- USPSFirstClass
- LessThanLoadFreight
- ExpressMail
- FedExSmartPost
- BestRate
- FlatRate
Payment Method
- Must map either CreditCard or AccountTerms
Get Shipments
SUPPORTED
Important
- We support partial shipments
Common Error
- Warning : Cannot Find a Purchase Order for Shipment {purchaseOrderNumber}
- This means that we found a shipment, but we can’t associate this shipment to any FRs we have on file. This might happen if the FR was submitted manually, for example. You can ignore these warnings and these shipments will naturally fall off as time goes on.
Get Invoices
SUPPORTED
Important
- We do not support cancellation responses
- Item Association is linked to SKU