In Flxpoint, channels represent all sales channels in Flxpoint. Channels are used to:
- Link and sync product data, pricing, quantity, and status from listing variants
- Import new sales orders
- Sync tracking information when received from sources
Your first task in onboarding is to connect your primary sales channel. This should be the sales channel that houses the most accurate and detailed product data (i.e. your custom website or primary marketplace).
Creating Your First Channel
To create your first channel,
Select your primary channel from the list or use the search bar at the top of the window
- If you do not see your desired channel, click Use advanced setup wizard instead to see a comprehensive list of channels offered
Enter your channel credentials and configure settings. This will vary by channel.
Configure Import Listings
Configure Get Orders
Complete step
Every Channel can have integrations to connect various operations. Some of the most common operations are:
- Import Listings: pulls current listings from your channel into Flxpoint
- Sync Listings: syncs latest price, quantity, and status to a channel
- Publish Listings: pushes latest product data, price, quantity, and status to a channel
- Get Orders: receives new sales orders from a channel
- Sync Orders: pushes latest shipments and tracking information to a channel
In this first step, you'll focus on integrating Import Listings and Get Orders.
Import Listings
The import listings integration allows you to import active listings on your sales channels into Flxpoint.
Import listings will import products in the following status:
- Active, published products
- Hidden products
- Import listings will not import products in an archived or inactive state.
When a listing is imported, the following data is transferred:
- Quantity & Pricing (at the time of the import)
- Attributes & Options
- Images, Brands, Categories, & Descriptions
You will see empty fields if any these data points do not exist on your sales channel.
Once the import listings job is complete, you will see imported listings at the channel listings level and imported products at the product catalog level.
| Requirements Vary By Channel |
The requirements and options will vary by each channel. The screenshot below is for demo purposes only. |
| Recommended Articles: Import Listings |
Please see Import Listings for more information on:
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Get Orders
Get Orders retrieves any orders that have not been imported from the channel. Once these orders are imported, they will go through the order life cycle.
| Requirements Vary By Channel |
The requirements and options will vary by each channel. The screenshot below is for demo purposes only. |
Fully Connect Your Sales Channel
As you reach the final step of onboarding, it’s time to connect the remaining integrations for your primary channel. This integration is essential for automating key processes that streamline your operations, including:
- Publishing new or updated product content to your channel
- Syncing the latest pricing and quantity data to keep listings accurate
- Retrieving new orders from your channel for fulfillment
- Syncing shipments for orders that have been processed
These automated processes ensure that your inventory, orders, and product details stay up-to-date, enhancing efficiency and accuracy across your sales channels.
Channel Integrations
Channel integration automates essential tasks, such as publishing products, syncing inventory and pricing, retrieving new orders, and updating shipments. This keeps your listings and order data accurate and up-to-date across all sales channels.
How to Connect and Integrate
Requirements and supported integrations vary by channel. For more information. If you need assistance, feel free to reach support@flxpoint.com.