Using Accounting Sync Filters

July 20, 2026

Summary

How to use the Orders Synced and Accounting Sync filters to verify which orders and fulfillment requests Flxpoint has sent to your accounting system, for any configured accounting integration.

OVERVIEW

The Accounting Sync filters let you verify what Flxpoint has sent to your accounting system. They report on the selections you made in Accounting Setup; they do not change or fix a sync. This works for any configured accounting integration, not only QuickBooks.

Orders Synced — on the Orders grid, Orders Synced = Yes shows orders sent to accounting, based on your enabled Channels.
Fulfillment Request(s) Sync — on Fulfillment Requests, Accounting Sync = Yes shows FRs sent to accounting, based on your enabled Sources.
Driven by Accounting Setup — results reflect the Channels and Sources you selected under Accounting; the filters never override that configuration.
Confirm and export — add Channel or Source filters to isolate results, then export to CSV for a record.

MAPPING CHEAT-SHEET

Filter / screen	What it shows	Controlled by	Where to configure
Orders → Orders Synced = Yes	Orders sent to accounting	Selected Channels	Accounting → Send Accounting Orders
Fulfillment Requests → Accounting Sync = Yes	FRs sent to accounting	Selected Sources	Accounting → Send Accounting Fulfillment Requests

IMPORTANT NOTES

Note: These filters report, they do not fix. Both filters reflect what was sent according to your Accounting Setup. Turning a filter on will not resync anything or override the Channel and Source selections in Accounting.

Note: Match your filters to Accounting Setup. If you get no results, confirm your Channel or Source filters match exactly what is enabled under Accounting. Items appearing that should not usually means the Channel or Source filter is broader than the setup selection.

Note: Align dates and statuses when counts differ. When a synced count does not match your expectation, align the date range and status filters across the Orders and Fulfillment Requests views before comparing totals.

COMMON ISSUES

Send Accounting Shipments to NetSuite fails with 404 Not Found / Shipment Accounting Sync Error: Index 0 out of bounds for length 0

This has been reported on scheduled Send Accounting Shipments runs and is being tracked as an integration-side error rather than a filter setting. Note the affected shipment and order numbers and the exact error text, and open a support ticket; the sync filters will show the shipment as not synced until it clears.

No results when you expect synced records

The Channel or Source in your filter is not one of the ones enabled in Accounting Setup, or a date/status filter is excluding them. Set the filter to the enabled Channels/Sources and widen the date range.

You see an order but no fulfillment request

The order may not have generated an FR yet. Check fulfillment progress; the Accounting Sync filter on Fulfillment Requests only reflects FRs that exist.

FAQS

Does this only apply to QuickBooks?

No. The filters behave the same for any configured accounting integration, including NetSuite.

Can I review by a single channel or source?

Yes. Add Channel (on Orders) or Source (on Fulfillment Requests) as an additional filter to isolate one channel or source.

Do these filters fix sync issues?

No. They only reflect what was already sent based on your Accounting Setup. Sync problems are resolved in the accounting configuration or with support, not by toggling a filter.

Why does a count not match what I expect?

Compare like for like: the same date range, statuses, and the exact Channels or Sources enabled in Accounting Setup across both views.

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