Flxpoint Knowledge Base

Learn how order notification emails are triggered for vendors and how to resolve common issues with missing or inconsistent delivery.

How vendors use the FLX Vendor Portal: set up your account, upload inventory, process orders and shipments, and handle returns and RMAs.

For Flxpoint users: create a source, assign a vendor, configure the Vendor Portal, add vendor users, and manage mapping templates.

For vendors: set up an SFTP server, format inventory/order/tracking files, share access securely, and agree on a transfer schedule.

For vendors: install the Flxpoint app in Shopify and share your Store URL and API Key to connect your store for catalog import and order fulfillment.