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User Scheduled Jobs

June 26, 2026

Summary

Background jobs manually started by users - how to find them, what each status means, and how to monitor progress and results without leaving your current workflow.

Background processing
Jobs run without blocking the UI - you can continue working while customisations, builders, and integrations complete.
Live visibility
See which jobs are running, estimated time remaining, and progress - from anywhere in the app.
72-hour history
Completed, canceled, and failed jobs from the past 72 hours are always accessible.
Cancel in-progress jobs
Stop a running job at any time directly from the User Scheduled Jobs dropdown.

User Scheduled Jobs is accessible from anywhere in Flxpoint - no need to navigate to a specific section or refresh pages to check progress.

StepAction
1Look to the top right corner of any screen
2Click the lightning bolt icon ⚡ next to the notification bell
3The User Scheduled Jobs dropdown expands showing In Progress and Recently Completed sections
Job typeWhat triggers it
CustomisationsManually running a product or listing customisation batch
Product / Listing BuilderRunning the product builder or listing builder for a selected inventory set
Order exportsExporting order data to a file or external system
Sync ListingsManually triggering a Sync Listings integration run from a channel
Get Inventory / Import ListingsManually running an import integration for a source or channel
In Progress
Jobs scheduled or currently running
ScheduledJob is queued and will start shortly.
RunningJob is actively processing. Progress and estimated time remaining display when available.
Recently Completed
Jobs finished in the last 72 hours
Completed (green)Finished successfully. Log link available under Results.
Completed with Warnings (yellow)Finished but some items had issues. Review the log for details.
CanceledStopped by a user. Results link is disabled.
FailedDid not start or crashed. Try again or contact Flxpoint Support.
Failed with errorsStarted but ended in an error state. Check ERROR details, then review the log.
FieldDescriptionWhen unavailable
Time TakenHow long since the job was scheduled - a running clock for in-progress jobs.Always shown
ProgressHow far through the job Flxpoint is - e.g. "500 of 2,000 items processed."Shows Not Available for manual file imports and exports
Estimated Time RemainingProjected time until the job completes based on current processing rate.Shows Not Available for manual file imports and exports
Scheduled ByShown for scheduled jobs; the job list cannot identify which user started a job.Always shown
ResultsLink to the detailed job log - shows per-item outcomes, errors, and counts. Only available after job completes successfully.Disabled for Canceled and Failed jobs
Progress and ETA show "Not Available" for file jobs
Jobs that process a manually uploaded file or generate an export cannot provide real-time progress or estimated time - the underlying operation doesn't expose item-level progress. This is expected and doesn't indicate a problem. Monitor these by waiting for the status to change to Completed.
Jobs older than 72 hours disappear from the list
Recently Completed only shows jobs from the last 72 hours. Older jobs can still be reviewed in the notification logs or in the source/channel logs.
Can I run multiple jobs at the same time?
Yes - you can trigger multiple jobs simultaneously. They each run independently in the background and appear as separate entries in the In Progress section. Be aware that very large concurrent jobs (e.g. multiple large builder runs) may affect each other's processing speed as they share system resources.
What should I do if a job shows "Failed" or "Failed with errors"?
A Failed status means the job didn't start or crashed before processing began. It shows Error information too under ERROR if failed. First, try triggering the job again - transient errors resolve on retry. If it fails again, hover over the Results button for any available detail, then contact Flxpoint Support with the job type, the time it failed, and the account details along with errors.
What does "Completed with Warnings" (yellow) mean?
The job ran to completion but some individual items encountered warnings along the way.
Can I see jobs started by other users on my team?
Yes. The Scheduled By field shows which user triggered each job. All jobs across all users on your account appear in the same User Scheduled Jobs dropdown - there's no per-user filtering. This is useful for team coordination, especially when troubleshooting unexpected sync or builder runs.

Why did my job finish with only a partial upload and no errors?

If a job completes but only processes a fraction of your items without showing failed products in the logs, it may be due to a NullPointerException (such as a missing required string length). This can cause the job to stop processing further items silently. Review your source data for null values in required fields and contact Flxpoint Support if the logs indicate a backend exception is halting the batch.

Why did my integration job stop running automatically?

Flxpoint may automatically pause or terminate integration jobs that experience repeated failures (such as 403 Forbidden, 503 Service Unavailable, or store maintenance errors). This prevents log flooding and redundant retries. To restore functionality, resolve the underlying issue (e.g., update credentials or wait for store maintenance to end), then re-enable the job schedule in your settings.

What should I do if I see repeated authorization or quota errors?

If a job fails due to authorization issues or API quota limits, you should disable the job schedule immediately to prevent system-level pausing. Update your integration credentials or reauthorize the connection before attempting to run the job again.

What does the Image Compression job do?

This background job automatically processes images to ensure they meet a maximum file size of 4MB and dimensions within 2500x5000 pixels. It runs asynchronously by account ID to compress existing fetched images, updating their paths and metadata (size, width, height) once complete. This feature is controlled by a global toggle under Settings > Feature Opt-In/Out.

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