Order Terminology
Summary
Order Terminology defines the key terms in Flxpoint's order lifecycle — orders, fulfillment requests/orders, stocking purchase orders, invoices, and order routing priorities — and clarifies commonly confused pairs like FR vs FO and Stocking PO vs Transfer Order.
| Term | Meaning |
|---|---|
| Order | A purchase request from a sales or B2B channel, generated into one or more fulfillment requests/orders. |
| Fulfillment Request (FR) | An order placed to a source to purchase items; originates from a sales order. |
| Fulfillment Order (FO) | An order placed to a source that is an internal warehouse; originates from a sales order. |
| Shipment | An import of tracking information for the line items shipped to the customer. |
| Not Managed Products | A SKU imported via Get Orders with no linked channel listing; can be flagged Unshippable so the rest of the order can fulfill. |
| Term | Meaning |
|---|---|
| Stocking Manifest | The record of the stocking FRs and transfer orders generated together to restock an internal warehouse. |
| Stocking Purchase Order (SPO) | A PO to a source to replenish an internal warehouse; originates from a stocking manifest. |
| Transfer Order (TO) | An FR that moves stock from one internal warehouse to another; originates from a stocking manifest. |
| Purchase Order (PO) | Generated per order for managed products; one order can produce multiple POs across suppliers. |
| Generate POs | Auto-creates POs from your routing groups/rules (or create them manually). |
| Send POs | A per-supplier function defining how POs are transmitted to that supplier. |
| Term | Meaning |
|---|---|
| Channel Invoice | An invoice from a sales or B2B channel (a B2C one is effectively a sales receipt); may include product cost, fees, and shipping pulled at import. |
| Source Invoice | A file from a source showing the actual fulfillment cost, compared and reconciled against the channel invoice. |
| Priority | What it does |
|---|---|
| Closest (Margin) | Routes to the supplier closest to the customer; needs supplier addresses; US only. |
| Lowest Cost | Prefers the cheapest source, optionally above a minimum margin percentage. |
| Single Source | Preferred (fall back if it cannot fulfill) or Required (fail the PO if it cannot). |
| Has Shipping Policy Mapped | Preferred or Required that the source has the shipping policy mapped. |
| Preferred Sources | Routes to the first available source in your drag-ordered preference list. |
Fulfillment Request vs Fulfillment Order
An FR goes to a supplier source; an FO goes to an internal warehouse. Both originate from a sales order.
Stocking Purchase Order vs Transfer Order
An SPO buys stock from a source to replenish a warehouse; a Transfer Order moves stock between your own internal warehouses. Both come from a stocking manifest.
Channel Invoice vs Source Invoice
A Channel Invoice is what the channel charged the customer; a Source Invoice is the supplier's actual fulfillment cost. You reconcile one against the other.
Required routing options can fail PO generation
If Single Source or Has Shipping Policy Mapped is set to Required and cannot be satisfied, the purchase order fails to generate rather than falling through to the next priority.
Why did one order create multiple purchase orders?
Because its line items route to more than one supplier — Flxpoint creates a separate PO per fulfilling source.
What is a Not Managed Product?
A SKU on an imported order with no linked channel listing in Flxpoint. You can flag it Unshippable so the rest of the order still fulfills.
Does Closest routing work outside the US?
No — the Closest (Margin) priority currently works only in the United States.