Entrenue as a Source

July 17, 2026

Summary

Entrenue is a pre-built wholesale distributor integration in Flxpoint for adult products, boutique pleasure items, and wellness goods. Select Entrenue from the integration list when adding the source. The connection uses a single connection type — Entrenue API authenticated with your reseller Email and API Key. The integration runs Get Inventory (Primary), Get Inventory (Secondary), Send Fulfillment Requests, and Get Shipments. Only simple (non-variant) products and a single warehouse are supported. For operation-level mapping guidance contact support@flxpoint.com.

What this integration does

Get Inventory (Primary)

Imports the full Entrenue catalog daily — products, pricing, and quantity.

Get Inventory (Secondary)

A lighter, frequent refresh of pricing and quantity only.

Send Fulfillment Requests

Sends orders (Fulfillment Requests) to Entrenue.

Get Shipments

Pulls Entrenue tracking numbers and ship dates back into Flxpoint.

How to connect - credentials you need

Entrenue supports one connection type — direct API authentication with your Entrenue reseller Email and API Key. Add an Entrenue source, start configuring an operation, and when Flxpoint prompts you click + New Connection, enter the values, then Test Connection → Save Connection.

EmailRequired

Your Entrenue reseller account email — the email address associated with your Entrenue reseller account. Used by all four operations.

API KeyRequired

Your unique Entrenue API Key. If you don't have one, contact your Entrenue account representative to request it.

Test Connection validates your Email and API Key before the connection is saved. This integration currently supports simple (non-variant) products only, with a single warehouse. For extended operation setup and field mapping beyond connection, contact support@flxpoint.com.

Important - read before configuring

Two credentials required: reseller Email + API Key — both from Entrenue

The New Entrenue Connection screen requires your reseller Email (the email address associated with your Entrenue reseller account) and your API Key (unique to your Entrenue account). These are used by all four operations. If you don't have an API Key, contact your Entrenue account representative to request one.

Simple products only — variations and options are not supported; single warehouse

Entrenue's integration supports simple (non-variant) products only. Products with multiple variations or options (e.g., size, color) are not supported in the current implementation. The integration also supports a single warehouse only — multi-warehouse quantity aggregation is not available. Plan product structure accordingly when building your Flxpoint catalog from this source.

Get Shipments does not support partial shipments — orders appear only when fully shipped

Entrenue's Get Shipments integration returns order tracking only after an order is fully shipped. Partial shipments are not supported — a shipment record will not appear until all items on the order have been dispatched. If you are tracking a time-sensitive order and no shipment data appears, confirm with Entrenue whether the order is still partially fulfilled.

Operations - fields to know

Get Inventory (Primary)Get Inventory (Secondary)Send Fulfillment RequestsGet Shipments

Field	Maps To — Notes
MODEL	→ Product / Variant → SKU. Required. Primary identifier for the catalog item.
NAME	→ Product → Title.
DESCRIPTION	→ Product → Description. HTML entities in the feed are unescaped automatically before import.
MANUFACTURER	→ Identifiers → Brand / Manufacturer.
PRICE / SALEPRICE	→ Pricing → Cost / Sale Price. Your Entrenue dealer price, saved as Cost.
MSRP / MAP	→ Pricing → MSRP / Minimum Advertised Price.
QUANTITY	→ Inventory → Quantity. Single warehouse only — no per-location breakdown.
UPC	→ Identifiers → UPC.
CATEGORY_1 / CATEGORY_2 / CATEGORY_3 / CATEGORY_4	→ Product → Category path. Up to 4 levels; Entrenue's separators are stripped automatically.
Images	→ Product / Variant → Images. Images are a direct copy onto both the product and its single variant — not mapped in sequence.

Field mapping for this operation is configured with Flxpoint Support.

Source Field	Maps To (Entrenue) — Notes
Fulfillment Request Number	→ po_number. Required. Entrenue's order reference — also used later by Get Shipments to look up tracking.
Ship-to Name	→ name. Required.
Ship-to Address Line 1 / Line 2	→ address_line1 / address_line2.
Ship-to City	→ city. Required.
Ship-to State	→ state. Required.
Ship-to Postal Code	→ postcode. Required.
Ship-to Country	→ country. Required.
Source Shipping Method	→ shipping_method. Required. Must resolve to a carrier/method Entrenue supports (USPS, UPS, FedEx, and others, per account).
Fulfillment Request line → SKU	→ products[].model. Required per line item.
Fulfillment Request line → Quantity	→ products[].quantity. Required per line item.

Field	Maps To — Notes
tracking_number	→ Shipment → Tracking Number. Required — records without a tracking number are skipped.
status	→ filtered internally — records with a `Cancelled` status are skipped; all other non-empty statuses pass through.
shipping_method	→ Shipment → Ship Method.
shipped_at	→ Shipment → Shipped At.
po_number	→ cross-referenced back to the originating Fulfillment Request / Purchase Order in Flxpoint.
address_name / address_line1 / address_line2 / address_city / address_state / address_zip / address_country	→ Ship-to address returned by Entrenue for reference/reconciliation.

Common issues

Test Connection failing — invalid Email or API Key

If Test Connection fails: (1) confirm both fields are entered correctly — the Email must be your Entrenue reseller account email, not a personal email; the API Key is provided by Entrenue and is unique to your account; (2) check for leading or trailing spaces in either field; (3) if the API Key was recently issued, allow a few minutes for it to activate; (4) confirm with Entrenue that your reseller account has API access enabled — the integration requires API access to be active on your account. Contact Flxpoint Support if the connection still fails after verifying credentials.

Shipments not appearing in Get Shipments

Two scenarios: (1) the order has not yet been fully shipped by Entrenue — Get Shipments only returns records for fully dispatched orders; confirm with Entrenue that all items on the order have shipped; (2) the Get Shipments schedule may not be running — verify the job is active and running after Send FR. Also check the job log for any API-side errors from Entrenue's endpoint. Report persistent Get Shipments issues to Flxpoint Support with the job log and the affected FR number.

FAQs

What does GIP import from Entrenue and what feed does it use?▸

GIP reads Entrenue's full product feed using your reseller Email and API Key for authentication. Imported fields include: SKU, Name/Title, Pricing (cost/MSRP), Quantity, Images, Categories, and applicable custom fields. GIP is designed for full catalog imports or refreshes — schedule it daily. Because only simple products are supported, any Entrenue products with variation structures will be imported as flat/simple products. After the first GIP run, verify the catalog structure in your source inventory before building channel listings.

How does GIS (Secondary) differ from GIP and when should I use it?▸

GIS reads a separate, lighter secondary feed — same credentials as GIP. It focuses on pricing and quantity updates rather than the full product attribute set. Use GIS for higher-frequency stock and price refreshes between daily GIP runs (e.g., every 2–4 hours). GIS uses the same simple product model — no variations supported. If Archive/Un-Archive is enabled on GIP, leave it off on GIS to avoid conflicts.

What does Send Fulfillment Requests require for Entrenue orders?▸

Send FR submits orders to Entrenue for direct dropship fulfillment. Required fields in the mapping template: Fulfillment Request Number, SKUs and Quantities per line item, and full Ship To Address (name, address, city, state, postal code). Shipping Method should map to a carrier/method Entrenue supports — Entrenue accepts USPS, UPS, FedEx, and other carriers, but specific options may vary by account. Always run a single manual test order first before enabling automatic scheduling.

What does Get Shipments return from Entrenue?▸

Get Shipments calls Entrenue's order API using your reseller Email and API Key. Returns: Carrier, Tracking Number, and Shipping Method at the order level. Partial shipments are not supported — an order only appears in Get Shipments once all items have shipped. Map Tracking Number and Fulfillment Request Number (to link back to the original FR) as the two essential fields.

Back to Adult & Lifestyle Sources