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ScanSource as a Source

July 20, 2026

Summary

ScanSource is a barcode, networking, and POS technology distributor integration in Flxpoint. It uses an SFTP connection for inventory alongside a separate API connection for orders and shipment tracking, and supports Get Inventory (Primary and Secondary), Send Fulfillment Requests, and Get Shipments. Contact your ScanSource representative for account-specific credentials, or support@flxpoint.com for setup guidance.

Get Inventory (Primary)
Imports ScanSource's full catalog — products, pricing, and quantity.
Get Inventory (Secondary)
Lightweight refresh of cost and quantity between daily catalog runs.
Send Fulfillment Requests
Sends orders to ScanSource for dropship fulfillment.
Get Shipments
Pulls ScanSource shipment tracking and carrier info back into Flxpoint.

ScanSource requires two connections configured together — an FTP connection for inventory (Get Inventory Primary and Secondary) and an API connection for orders and shipment tracking (Send Fulfillment Requests and Get Shipments). Add a ScanSource source, start configuring an operation, and when Flxpoint prompts you click + New Connection, enter the values for that connection type, then Test ConnectionSave Connection.

FTP Connection — Get Inventory (Primary & Secondary)
HostRequired
The ScanSource SFTP server hostname, provided by your ScanSource representative.
UsernameRequired
Your ScanSource SFTP username.
PasswordRequired
Your ScanSource SFTP password.
API Connection — Send Fulfillment Requests & Get Shipments
Client IDRequired
Your ScanSource API Client ID, provided by ScanSource.
Client SecretRequired
Your ScanSource API Client Secret.
Customer NumberRequired
Your ScanSource customer/account number, used to identify your account on order, ship quote, and tracking requests.
Subscription KeyRequired
Your ScanSource API subscription key, provided by ScanSource.
Business UnitRequired
The ScanSource business unit code for your account, used when requesting shipping quotes.
Both connections are required together: the FTP connection powers Get Inventory (Primary & Secondary), and the API connection powers Send Fulfillment Requests and Get Shipments. Confirm your Customer Number and Business Unit with your ScanSource representative. For field mapping or extended setup guidance, contact support@flxpoint.com.

The Scansource as a Source help article is under review — contact support for setup guidance

The dedicated help article for Scansource as a Source as a source is not yet published. Email support@flxpoint.com with your Flxpoint account details to request setup guidance while the article is being finalized.

Credentials and setup details are provided by Scansource as a Source

Connection credentials for the Scansource as a Source integration are provided by your Scansource as a Source account representative. Contact Flxpoint Support to confirm which operations are available and what credentials are required for your account configuration.

GIP daily for full catalog; GIS for delta price/quantity updates — Archive on one job only

Once configured, run Get Inventory Primary daily to import the full Scansource as a Source catalog. Use Get Inventory Secondary for more frequent price and quantity refreshes. Enable Archive/Un-Archive on one job only to avoid conflicting inventory states.

Test a single manual order before enabling automatic Send FR scheduling

Before enabling automatic order sending, run one manual Fulfillment Request and verify it is received on the Scansource as a Source side. Confirm the order appears correctly before enabling automatic scheduling across your routing group.


FieldMaps To — Notes
VENDOR_PART_NUMBERProduct / Variant → SKU. Required. Primary identifier from ScanSource's inventory file.
DESCRIPTIONProduct → Title. Item description from the inventory file.
ItemImageURLProduct → Images. Populated from ScanSource's enhanced product file when available.
ContractPricePricing → Cost. Your negotiated ScanSource contract price, from the enhanced product file.
MSRPPricing → MSRP. Manufacturer's suggested retail price, from the enhanced product file.
Quantity AvailableInventory → Quantity. Units available across ScanSource's stock.
FieldMaps To — Notes
VENDOR_PART_NUMBERInventory Variant → SKU. Required. Primary identifier.
LIST_PRICEPricing → Cost. Updated price from the inventory file.
Quantity AvailableInventory → Quantity. Current available units.
Full catalog fieldsNot included in Secondary — titles, images, categories, and identifiers come from the enhanced file in Get Inventory Primary. Run Primary daily for the full catalog and Secondary more frequently to keep Cost and Quantity current.
Source FieldMaps To (ScanSource) — Notes
Order Line → SKUPartNumber. Required. Sent per line item for both the ship quote and the order.
Order Line → QuantityQuantity. Required. Units requested per line.
Shipping addressShip To Address. Required. Name, street, city, state, postal code, and country for the end customer.
Ship methodShip Method Service Level Code. If a ship method is already mapped it's sent directly; otherwise Flxpoint requests a ScanSource ship quote and selects the lowest-cost option.
PO NumberPO Number. If not mapped, the end-customer PO number is sent instead.
FieldMaps To — Notes
TrackingNumberShipment → Tracking Number. Required. Package tracking number returned by ScanSource.
CarrierCodeShipment → Carrier / Ship Method. Carrier code for the shipment.
Order items → SKU / QuantityShipment Item → SKU / Quantity. Required. ScanSource's tracking response isn't broken down by item, so Flxpoint marks the full order as shipped using each order line's SKU and quantity.

Flxpoint looks up each shipment using your purchase order number automatically — there is nothing to map.


Looking for setup help — the doc is under review
The Scansource as a Source documentation is currently under review. For immediate assistance, email support@flxpoint.com with your Flxpoint account name and the operations you need to configure (GIP, GIS, Send FR, Get Shipments). Support can walk you through the current setup process.

Where can I find Scansource as a Source setup documentation?
The Scansource as a Source help article is currently under review. Email support@flxpoint.com with your Flxpoint account details and request Scansource as a Source setup guidance. Support will provide current setup steps while the article is being finalized.
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