Sports South as a Source

June 27, 2026

Summary

Sports South is a regulated firearms and outdoor-products distributor connected to Flxpoint over their API. All three credentials (Customer Number, Username, and Password) are provided by Sports South (for most accounts all three are the same 5-digit account number), and every operation reuses one shared connection.

What this integration does

Get Inventory (Primary)

Imports product-level inventory: SKU, Quantity on Hand, Price and dimensions (width, height, length, weight)

Get Inventory (Secondary)

Pulls variant-level data: Item Number, Cost, Price, Quantity and manufacturer pricing (MFPRC, MAP, MSRP)

Send Orders

Converts Flxpoint fulfillment requests into Sports South purchase orders (POs) for firearms and regulated products

Get Shipments

Pulls tracking numbers, carrier service, shipment dates and item details back into Flxpoint

How to connect: credentials you need

Add a source, start a Get Inventory (Primary) job, then click + New Connection and enter the three values exactly as Sports South provided them, plus your Source identifier. Click Test Connection → Save Connection. One connection is shared by every Sports South operation.

Field	What to enter
Customer NumberRequired	Your unique Sports South dealer account number that identifies your business: for most accounts a 5-digit number. Created when your dealer account is set up. Provided by Sports South Dealer Support, not generated in Flxpoint.
UsernameRequired	The login username for your Sports South electronic-ordering / API access. Typically the same value as your Customer Number. Provided by Sports South Dealer Support.
PasswordRequired	The API/ordering password tied to your Sports South username. For most accounts this is the same 5-digit value as the other two fields. Provided or reset by Sports South Dealer Support.
SourceSetting	How Flxpoint identifies your account to Sports South. If you are the account holder, enter your Sports South account number. If you are a third-party provider placing orders for multiple accounts, enter a company abbreviation of 6 characters or fewer. An incorrect value here causes orders to be rejected or misrouted by Sports South.

These credentials are requested directly from Sports South Dealer Support: they are not generated inside Flxpoint, and Sports South does not support self-service resets. You must be an approved Sports South dealer with electronic-ordering access before connecting; Flxpoint does not replace or bypass supplier approval. If Test Connection fails, re-check all three values with your Sports South account rep.

Important: read before configuring

All three credentials are usually the same 5-digit value: your SS account number

Customer Number, Username, and Password are all provided by Sports South. For most dealer accounts all three fields contain the same value: your 5-digit Sports South account/customer number. Always use the exact values Sports South gave you, even if the format differs.

Enable Archive on ONE inventory job only: typically Get Inventory (Primary)

Both Primary and Secondary use the same Sports South connection and access the same data. Enable Archive / Un-Archive on Get Inventory (Primary) only. Turning it on in both jobs causes conflicting archive behavior and may incorrectly deactivate SKUs that are still active in Sports South's feed.

The Allocated Inventory setting controls whether allocated stock counts as available

Get Inventory (Primary) includes an Allocated Inventory setting. Set to No (default), only available (unallocated) stock is imported. Set to Yes, allocated inventory is added to the available quantity. Choosing Yes can result in fulfillment failures if allocated items are unavailable when orders are placed.

The Source field determines how your account is identified to Sports South

The Source field in the connection settings is how Flxpoint identifies you to Sports South. Account holders use their SS account number; third-party providers placing orders on behalf of multiple accounts use a company abbreviation of 6 characters or fewer. An incorrect value results in orders being rejected or misrouted.

Preventing incorrect SKU merges with other sources

If another source uses the same parent SKU as Sports South for a different product, Flxpoint may incorrectly merge them. To prevent this, navigate to your Builder settings and locate the parent attachment options. Set 'When attachment finds an existing parent product with variants from a different source' to 'Create New Product Parent (Recommended)'. This generates a unique 4-character hash (e.g., P123-a82j) for the new parent SKU to ensure it remains distinct from the existing product.

Mapping: fields to know

Get Inventory (Primary) Get Inventory (Secondary) Send Orders Get Shipments

Imports product-level inventory: SKU, Quantity on Hand, Price and dimensions (width, height, length, weight)

Sports South Field	Maps To: Notes
Sports South Item No	→ SKU. Primary product identifier and linking key. Required. Template: `Sports South Get Source Product 1`.
Qty OH (N)	→ Quantity On Hand. On-hand stock level from Sports South. Required.
Price (N)	→ Price. Product price. Required.
Width / Height / Length (N)	→ Dimensions. Product dimensional data. Optional.
Weight	→ Weight. Shipping weight. Optional, also available as a source field.

Pulls variant-level data: Item Number, Cost, Price, Quantity and manufacturer pricing (MFPRC, MAP, MSRP)

Sports South Field	Maps To: Notes
Item Number (T)	→ Variant SKU. Variant identifier. Required. Template: `Sports South Get Source Variant 1`, on the same shared connection.
Cost (N)	→ Variant Cost. Optional.
Price (N)	→ Variant Price. Optional: a `Multiply by 1.4` markup rule can be applied to this field when a margin is needed.
Quantity (N)	→ Variant Quantity. Optional.
MFPRC (N)	→ Manufacturer Price. Optional.
MAP / MSRP / Shipping Cost / Source List Price	Also available as source fields for full variant-level pricing. Do not enable Archive here if it is already on for Primary.

Converts Flxpoint fulfillment requests into Sports South purchase orders (POs) for firearms and regulated products

Flxpoint Field	Maps To: Notes
Fulfillment Request Number	→ PO Number. The primary order identifier Sports South uses for acknowledgement and shipment matching. Required. Template: `Sports South Send Fulfillment Request 1`.
Shipping Address: Full Name	→ Ship To Name. Required.
Shipping Address: Address Line 1	→ Ship To Address1. Required.
Shipping Address: City	→ Ship To City. Required.
Shipping Address: State Code	→ Ship To State. 2-letter code. Required.
Shipping Address: Postal Code	→ Ship To Zip Code. Required.
Fulfillment Request Item: SKU	→ Item Number (line item). Required.
Fulfillment Request Item: Quantity	→ Quantity (line item). Required.
Source Shipping Method	→ ShipVia code. Optional: empty = Ground Economy (default), `G` = Ground Premium, `2` = 2-Day Air, `N` = Next-Day Air.

Pulls tracking numbers, carrier service, shipment dates and item details back into Flxpoint

Sports South Field	Maps To: Notes
Service (T)	→ Carrier Service. Identifies the shipping service. Required. Template: `Sports South Get Shipments 1`.
Shipment Date (D)	→ Shipment Date. Required.
Tracking Number (T)	→ Tracking Number. Required: without it, shipments will not be created in Flxpoint.
Quantity (N)	→ Shipment Item Quantity. Optional.
Item No (T)	→ Shipment Item SKU. Optional: `Shipment Amount` is also available as a source field.

Common issues

Connection test fails: invalid credentials

Confirm all three credential fields are entered correctly. Most accounts use the same 5-digit value for Customer Number, Username, and Password, all provided by Sports South. If you recently received new credentials, update all three fields. Sports South does not support self-service resets: contact your Sports South account rep if credentials are unknown or have changed.

Inventory quantities seem lower than expected

Check the Allocated Inventory setting in Get Inventory (Primary). Set to No (default), only available (unallocated) stock is imported, which can show lower quantities than the Sports South dealer portal. Change it to Yes to include allocated stock, but note allocated items may be unavailable when orders are placed.

Inventory dropping to zero / SKUs archived unexpectedly

This happens when Archive / Un-Archive is enabled on both Get Inventory (Primary) and (Secondary) for the same source, causing conflicting archive behavior. Enable Archive on one job only (commonly Primary) and disable it on the other. Incorrectly archived items restore automatically on the next sync once the conflict is resolved.

Orders rejected by Sports South / missing shipping address

Open the Send Fulfillment Request template and confirm all required address fields are mapped (Full Name, Address Line 1, City, State Code, Postal Code). Verify the ShipVia code is valid: leave empty for Ground Economy or use G, 2, or N. Also confirm the item SKUs are valid in Sports South's catalog and that the Source field identifies your account correctly.

Shipments or acknowledgements not importing after orders are sent

Confirm Get Shipments (and, if used, Get FR Acknowledgements) are configured and scheduled on the same connection. Get Shipments returns Service, Shipment Date, Tracking Number, Quantity, and Item No: if tracking is missing, verify Tracking Number is mapped. For acknowledgements, Order Item Number and Order Quantity are required, or the data will not link to the correct fulfillment request.

Suppressors or Class 3 items showing zero quantity?

Ensure the Import Class 3 Item setting is enabled in your Get Inventory (Primary) configuration. If items still show as out of stock while Sports South reports inventory, verify that the Get Inventory (Secondary) job is enabled and scheduled (e.g., every 30 minutes). This secondary sync is often required to correctly refresh inventory levels for regulated Class 3 products.

FAQs

What fields does Get Inventory (Primary) return from Sports South?

Primary returns SKU, Quantity on Hand, Price, Width, Height, Length, and Weight: the core inventory and dimensional fields. For variant-level pricing fields (Cost, MAP, MSRP, Source List Price, Shipping Cost), use Get Inventory (Secondary), which returns the full variant schema including Item Number, Cost, Price, Qty, MFPRC, MAP, MSRP, and Shipping Cost.

What are the valid ShipVia codes for Send Orders?

Sports South uses these ShipVia codes for the shipping method field: empty = Ground Economy (default if no code is sent), G = Ground Premium, 2 = 2-Day Air, and N = Next-Day Air. Map your Flxpoint shipping methods to the appropriate code in the Send Fulfillment Request template; leaving the field empty defaults to Ground Economy.

What are the required fields for Send Orders?

Required fields for sending a fulfillment request to Sports South: FR Number → PO Number, Full Name, Address1, City, State Code (2-letter), Zip, SKU, and Quantity. ShipVia is optional (empty defaults to Ground Economy). Make sure FR Number maps to PO Number: Sports South uses it as the primary order identifier for acknowledgement and shipment matching.

What does Get FR Acknowledgements return?

Get FR Acknowledgements retrieves order-confirmation data from Sports South, including Order Item Number (required), Order Quantity (required), and SKU. Use it to confirm Sports South received and accepted your fulfillment requests: especially important for firearms orders, where acceptance depends on current compliance and availability.

What does Get Invoices return from Sports South?

Get Invoices retrieves Customer Number, Due Date, Invoice Date, Invoice Number, Invoice Gross Sales, and PO Number (all required), with optional Tax and Cash Discount. Line items include Item Number, Quantity, and Sales Price. Use it for financial reconciliation and to confirm billed amounts match expected costs.

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