Reseller Channels
Summary
Reseller Channels are custom B2B sales channels (reseller groups) that carry their own invoicing, pricing, listing status, product mapping, order-import rules, and shipping mappings, connecting to an external B2B platform or the Flxpoint Reseller Portal.
Reseller Channels are custom B2B sales channels (effectively reseller groups) that carry their own invoicing, pricing, listing status, product mapping, order-import rules, and shipping mappings. A channel connects either to an external B2B platform via API or to the Flxpoint Reseller Portal.
- Reseller groups: one channel per group that shares pricing and product rules.
- Pricing rules: if/then rules to adjust the list price sent to that channel.
- Invoicing: receipts, payment collection, and cost-generation rules.
- Mappings: product data, order import, and shipping mappings per channel.
| Section | What it controls |
|---|---|
| Invoicing | Order receipts to resellers, whether you capture payment, and cost generation (flat-rate shipping or dropship fees by location/weight) |
| Pricing | If/then rules to manipulate the list price sent to this channel (only applies to the channel shown top-left) |
| Listing Status | Rules to change product status (e.g. delist a SKU this channel is not approved to sell) |
| Product Mapping | Maps Flxpoint product data to the channel, plus the product-data sync schedule |
| Order Import | If/then rules applied to orders imported for this channel (alerts, status changes, and more) |
| Shipping Mapping | Maps a reseller's shipping method name to your internal Shipping Policies |
| Channel | Purpose |
|---|---|
| Default reseller channel | A holding area new signups land in until you approve and reassign them: create this first |
| Additional channels | Group-specific pricing, invoicing, and mapping; assign each reseller from the Resellers page and click Update |
New reseller signups all land in one channel
Expected: that is the default reseller channel acting as a holding area. Approve each reseller and reassign them to the correct channel from the Resellers page, then click Update.
A pricing or listing rule is not affecting a reseller
Rules apply to the channel shown in the top-left, and only to resellers assigned to that channel. Confirm the reseller is on the intended channel and that you edited that channel's rules.
Where do I find reseller channels?
Click the Channels icon on the left, then the Reseller Channels tab.
How does a reseller get assigned to a channel?
On the Resellers page, open the reseller, choose the channel from the dropdown, and click Update. With a single channel, assignment is automatic.
Can I give one reseller group a bigger discount?
Yes: use the channel's Pricing if/then rules (for example, multiply list price by 0.85). The rule applies only to that channel.
What does a reseller channel connect to?
Either an external B2B platform via API, or the Flxpoint Reseller Portal.