Reseller Channels
Summary
Reseller Channels are custom B2B sales channels (reseller groups) that carry their own invoicing, pricing, listing status, product mapping, order-import rules, and shipping mappings, connecting to an external B2B platform or the Flxpoint Reseller Portal.
Reseller Channels are custom B2B sales channels — effectively reseller groups — that carry their own invoicing, pricing, listing status, product mapping, order-import rules, and shipping mappings. A channel connects either to an external B2B platform via API or to the Flxpoint Reseller Portal.
- Reseller groups — one channel per group that shares pricing and product rules.
- Pricing rules — if/then rules to adjust the list price sent to that channel.
- Invoicing — receipts, payment collection, and cost-generation rules.
- Mappings — product data, order import, and shipping mappings per channel.
| Section | What it controls |
|---|---|
| Invoicing | Order receipts to resellers, whether you capture payment, and cost generation (flat-rate shipping or dropship fees by location/weight) |
| Pricing | If/then rules to manipulate the list price sent to this channel (only applies to the channel shown top-left) |
| Listing Status | Rules to change product status (e.g. delist a SKU this channel is not approved to sell) |
| Product Mapping | Maps Flxpoint product data to the channel, plus the product-data sync schedule |
| Order Import | If/then rules applied to orders imported for this channel (alerts, status changes, and more) |
| Shipping Mapping | Maps a reseller's shipping method name to your internal Shipping Policies |
| Channel | Purpose |
|---|---|
| Default reseller channel | A holding area new signups land in until you approve and reassign them — create this first |
| Additional channels | Group-specific pricing, invoicing, and mapping; assign each reseller from the Resellers page and click Update |
New reseller signups all land in one channel
Expected — that is the default reseller channel acting as a holding area. Approve each reseller and reassign them to the correct channel from the Resellers page, then click Update.
A pricing or listing rule is not affecting a reseller
Rules apply to the channel shown in the top-left, and only to resellers assigned to that channel. Confirm the reseller is on the intended channel and that you edited that channel's rules.
Where do I find reseller channels?
Click the Channels icon on the left, then the Reseller Channels tab.
How does a reseller get assigned to a channel?
On the Resellers page, open the reseller, choose the channel from the dropdown, and click Update. With a single channel, assignment is automatic.
Can I give one reseller group a bigger discount?
Yes — use the channel's Pricing if/then rules (for example, multiply list price by 0.85). The rule applies only to that channel.
What does a reseller channel connect to?
Either an external B2B platform via API, or the Flxpoint Reseller Portal.