Order Management
Orders and the Order Life Cycle
Orders and the Order Life Cycle walks through how an order moves through Flxpoint — from channel import and invoicing, through routing and fulfillment, to shipment sync and profitability analysis — and flags the most common places orders get stuck.
July 20, 2026
Source Invoices
A source invoice is the cost a source charges for a fulfillment request; it can be imported automatically via Get Invoices or entered manually, and together with order revenue it powers profitability reporting.
July 20, 2026
Manual Orders
Manual orders let you create, edit, and track orders directly in Flxpoint when they did not come through an integrated channel, and they flow into the same workflows as imported orders.
July 20, 2026
Channel Invoices
Channel invoices capture the money side of an order at the channel: receipts for paid B2C orders and invoices for B2B reseller orders, including authorization and payment capture.
July 20, 2026
Bigcommerce FFL Order Processing Guide
How to connect Master FFL (FFL360) on BigCommerce to Flxpoint via webhook so firearm orders automatically route to the FFL dealer while accessories ship normally.
July 20, 2026
In-Store Orders
The In-Store Order setting lets you designate POS purchases so Flxpoint auto-generates a fulfillment request from your chosen source, commits or releases stock, and auto-closes the order once both a channel toggle and an active workflow rule are configured.
July 20, 2026
Importing Orders
Orders arrive from an integrated channel (Get Orders for B2C, or the Flxpoint API for B2B resellers) and pass through an import workflow that can hold, tag, modify, or alert on orders before they reach the Orders grid; tags from every matching rule now stack instead of the last rule winning.
July 20, 2026
Order Modifications
Explains how to add or cancel order line items, edit order fields, and mark items non-shippable on Open orders in Flxpoint.
July 20, 2026
Order Timeline
The Order Timeline is a chronological, newest-first history of every significant action on an order that also doubles as a comment thread for your team.
July 20, 2026