Channel Invoices
Summary
Channel invoices capture the money side of an order at the channel: receipts for paid B2C orders and invoices for B2B reseller orders, including authorization and payment capture.
Channel invoices capture the money side of an order at the channel: receipts for paid B2C orders, and invoices for B2B reseller orders. Each invoice tracks line-item values such as subtotal, tax, shipping cost, fees, and discounts.
- B2C receipts — paid sales-channel orders mirror the channel receipt automatically.
- Reseller invoices — B2B orders are invoiced using invoicing workflows and rate shopping.
- Invoicing rules — add shipping costs, dropship fees, or discounts at invoice time.
- Authorize & capture — resellers authorize, then you capture or defer payment.
| Component | Description |
|---|---|
| Subtotal | Sum of the order line items. |
| Tax | Sales tax applied. |
| Shipping Cost | The customer shipping cost. |
| Fee | An additional fee, typically a dropship fee. |
| Other | Any miscellaneous cost. |
| Discounts | Discounts applied to the order. |
- Submitted unauthorized — the reseller invoice is generated and submitted as unauthorized.
- Reseller authorizes — the reseller reviews the cost and authorizes the order, manually or automatically.
- Payment captured or deferred — you capture payment through an integrated processor, or mark it deferred/paid.
- Routed and fulfilled — once payment is settled, the order can be routed and fulfilled.
A reseller order cannot be paid or fulfilled
If you cannot capture payment on a B2B order, it is most likely still unauthorized. The reseller must authorize the order first; only then can payment be captured (or deferred) and the order routed for fulfillment.
Why does the channel invoice number match the order number?
Flxpoint uses the channel order number as the Channel Invoice #, which makes it easy to reconcile PO/FRs against the originating channel order.
Do I have to authorize a B2B order before capturing payment?
Yes. Reseller orders are submitted unauthorized and must be authorized by the reseller before you can capture payment and fulfill.
Can I add a dropship fee or shipping cost automatically?
Yes. Create an invoicing rule (for example a flat dropship fee, or tiered shipping based on total weight) on the reseller channel Invoicing page and it runs when the invoice is generated.