Manual Orders

July 20, 2026

Summary

Manual orders let you create, edit, and track orders directly in Flxpoint when they did not come through an integrated channel, and they flow into the same workflows as imported orders.

OVERVIEW

Manual orders let you enter and manage an order directly in Flxpoint when it did not come through an integrated channel, or when you need to build one for testing. You can create, edit, and track these orders, and they flow into the same workflows as imported orders.

Create — use Create Order to key in reference, channel, addresses, and line items.
Link a channel — link to a sales channel to apply its workflows, or leave it unlinked.
Apply workflows — run order importing / invoicing workflows just like an imported order.
Draft & invoice — save as a draft and optionally generate an invoice PDF before submitting.
FFL details — enter and validate FFL details for firearm orders before submission.

CREATING A MANUAL ORDER

Open Create Order — from the Orders tab, click Create Order.
Enter order details — order reference, channel (optional), notes and custom fields, shipping policy, and shipping/billing address.
Add line items — add products from your catalog and optionally key in line item discounts.
Fill the Order Invoice — enter subtotal, tax, and shipping cost.
Use Actions — Apply Workflows, Save Draft, Discard Draft, or Submit Order.
Submit — optionally auto-generate a fulfillment request and set the payment status (for example Deferred or Paid).

MANUAL ORDER COMPONENTS

Field	Description
Order Reference	Unique identifier for the order.
Channel	Optional sales channel link. Without one, only global workflows apply.
Order Notes	Custom notes, for example a rush or FFL flag.
Shipping Policy	The policy applied to the order.
Line Items	Products and quantities, with optional discounts.
Order Invoice	Subtotal, tax, shipping, and total.

IMPORTANT NOTES

Note: No channel means global workflows only. If you do not link the order to a channel, only global order workflows apply. Channel-specific and reseller workflows are skipped, which limits the automated actions available.

Note: Firearm orders need validated FFL details. When a manual order contains a firearm, enter and validate the buyer or recipient FFL details as part of the order. A hold status keeps the order from processing until the FFL is verified.

Note: Get the line item price right before committing. Line item pricing on a manual order is difficult to change once the item is committed, and a committed item cannot always be re-added at a corrected price. Confirm quantity and price in the add-item modal before confirming, rather than planning to edit it later.

FAQS

Do I have to link a manual order to a channel? No. Linking a channel lets its workflows and invoicing rules run. If you leave it unlinked, the order still processes, but only global workflows apply.

Can I generate an invoice for a manual order? Yes. You can save the order as a draft and generate an invoice PDF, then submit with the payment status you choose (for example Deferred or Paid).

How do I handle a manual firearm order? Add the firearm line item, enter the FFL details, and submit with a hold for verification. Once the FFL is validated you can release the hold and let the order process.

Back to Order Management