In-Store Orders
Summary
The In-Store Order setting lets you designate POS purchases so Flxpoint auto-generates a fulfillment request from your chosen source, commits or releases stock, and auto-closes the order once both a channel toggle and an active workflow rule are configured.
The In-Store Order setting lets you designate certain orders as in-store (POS) purchases. Once an order is designated in-store, Flxpoint auto-generates a fulfillment request for your chosen source, commits or releases committed stock, and auto-closes the order. It works on all sales channels once enabled.
- Enable per channel — Turn on the In-Store Orders toggle in each channel's settings.
- Pick a source — Choose the source your POS orders fulfill from, such as your warehouse.
- Workflow rule — A rule sets Order Type to POS and Fulfillment Type to In-Store Purchase.
- Filter & track — Order Type and Fulfillment Type show on the order and in filters.
- Fulfillment request auto-generates — An FR is created for the selected source (for example your internal warehouse).
- Stock commits or releases — If you use committed stock, it is committed or released as appropriate.
- Order auto-closes — The order then closes automatically; each step is logged in Order and Variant History.
| Option | Trigger |
|---|---|
| Order Note | Designate in-store based on the order note. |
| Channel Shipping Text | Designate based on the channel shipping method text. |
| SKU in List | Designate when a SKU is in a defined list. |
Limited recent ticket data specific to in-store orders. The relevant recurring case is local-pickup orders that lack a shipping address.
Local pickup / in-store orders fail to import: Cannot create order, missing required fields: shippingAddress
Pickup orders often arrive without a shipping address, which the channel Get Orders import rejects. Use an order import workflow rule that matches these orders (for example by shipping method or a pickup tag) so they import, then let the In-Store workflow designate them.
What happens when an order is designated In-Store?
Flxpoint auto-generates a fulfillment request for the selected source, commits or releases committed stock, and auto-closes the order.
What can trigger an In-Store designation?
Common workflow rules use the Order Note, the Channel Shipping Text, or a SKU in List condition.
Where do I see whether an order is In-Store?
On the order, the top-left blue panel shows Order Type (Online or POS) and Fulfillment Type (Shipping or In-Store Purchase).