Sellercloud as a Channel

July 20, 2026

Summary

SellerCloud connects to Flxpoint as a channel. Link Listings matches Flxpoint listings to existing SellerCloud products by SKU, UPC, EAN, and similar identifiers — Flxpoint cannot push new listings or price/quantity updates to SellerCloud today. Get Orders and Sync Orders are supported, but SellerCloud does not support partial shipments, so any shipment sync marks the whole order Fully Shipped.

What this integration does

Link Listings

Matches Flxpoint listings to existing SellerCloud products by SKU, UPC, EAN.

Get Orders

Imports SellerCloud orders with items, billing/shipping address, and invoice.

Sync Orders

Sends shipment ship date, tracking, and carrier back to SellerCloud.

How to connect - credentials you need

Add a SellerCloud channel, start configuring an operation, and when Flxpoint prompts you click + New Connection, enter your Username, Password, Server ID, and API Token, then Test Connection → Save Connection.

UsernameRequired

Your SellerCloud account username.

PasswordRequired

Your SellerCloud account password.

Server IDRequired

The alphanumeric code at the start of your SellerCloud account URL.

API TokenRequired

The API token issued for your SellerCloud account.

Important - read before configuring

No price or quantity push

Sync Listings currently only links Flxpoint listings to existing SellerCloud products; it cannot update prices or quantities on SellerCloud through Flxpoint.

Partial shipments not supported

SellerCloud marks the entire order Fully Shipped even when only part of it ships. Multiple tracking numbers can be passed, but partial versus full status is not distinguished, so account for this if your workflow relies on partial shipments.

Company ID is required

Enter the correct SellerCloud Company ID for both linking and Get Orders. Only products and orders under that Company ID are eligible, so a wrong or missing Company ID causes missed products and orders.

Where to find Server ID

The Server ID is the alphanumeric code at the start of your SellerCloud account URL. Username and Password are the same credentials SellerCloud issued for your account.

Operations - fields to know

Link ListingsGet OrdersSync Orders

Field mapping for this operation is configured with Flxpoint Support.

Field	Maps To — Notes
ProductID	→ Order Item → External Listing ID. Links the order line back to the matched listing.
ID (order)	→ Order → Reference Number / Order Number. Required. SellerCloud's internal order ID.
BillingAddress / ShippingAddress	→ Order → Billing/Shipping Address. Customer address details attached to the order.
Order	→ Order Invoice. An invoice record is created per imported order.

Field	Maps To — Notes
ShipDate	No exact mapping is available.
TrackingNumber	→ Shipment → Tracking Number. Required. Package tracking number.
ShippingCarrier / ShippingService	→ Shipment → Carrier / Method. Carrier and service level sent to SellerCloud.
ShippingCost	→ Shipment → Shipping Cost. Cost of the shipment, when available.
OrderId	No exact mapping is available. SellerCloud marks the whole order Fully Shipped regardless of partial quantities.

Common issues

Orders stuck in Processing / not moving to SellerCloud

Reported when orders stop flowing to SellerCloud. Verify the API credentials and Company ID are still valid, then re-run the operation; if every order is stuck rather than a single one, raise a ticket promptly with example order numbers.

Tax not importing on Get Orders

Reported when order tax does not come across. Review the Get Orders mapping template and confirm the SellerCloud order tax fields are mapped; unmapped fields transfer no data.

FAQs

Why are my orders not importing from SellerCloud?▸

Check that the Order Status selected in Flxpoint matches the orders you expect from SellerCloud, that the order is within the import date range (the job may default to recent orders only), and that your credentials and Company ID are correct.

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