Reverb as a Channel

July 20, 2026

Summary

Reverb connects as a channel supporting Link Listings, Sync Listings, Publish Listings, Get Orders, and Sync Orders. Hiding, unhiding, and delisting are not supported. Publishing requires categories that match Reverb's category list exactly, and either a Shipping Profile ID on Reverb or Local Pickup enabled in Flxpoint. Connection uses an Access Token and an Environment selection.

What this integration does

Link Listings

Links your existing Reverb listings to their matching Flxpoint listings.

Sync Listings

Updates price and quantity on your linked Reverb listings.

Publish Listings

Publishes new listings to Reverb, including category and shipping settings.

Get Orders

Imports new orders placed on Reverb into Flxpoint.

Sync Orders

Sends shipment tracking back to Reverb and can notify the buyer.

How to connect - credentials you need

Add a Reverb channel, start configuring an operation, and when Flxpoint prompts you click + New Connection, enter your Access Token and select the Environment, then Test Connection → Save Connection.

Access TokenRequired

Your Reverb API Access Token.

EnvironmentRequired

Toggles between Reverb's Sandbox and Production environments.

For extended operation setup and field mapping guidance, contact support@flxpoint.com.

Important - read before configuring

Category formatting is strict

Categories must match Reverb's published list exactly in case and format (for example acoustic-guitars). Header categories are Category 1 and the items beneath them are Category 2.

Shipping Profile ID or Local Pickup

If no Shipping Profile ID is set on Reverb, toggle Local Pickup to Yes in step 2 of the Publish operation, or the listing will fail to publish.

No hide, unhide, or delist

Reverb does not support hiding, unhiding, or delisting from Flxpoint. Plan inventory management around that limitation.

Buyer notifications on sync

Sync Orders passes tracking back to Reverb. Enabling Send Notification to Buyer emails the buyer that the item shipped when the order syncs.

Operations - fields to know

Link ListingsSync ListingsPublish ListingsGet OrdersSync Orders

Field mapping for this operation is configured with Flxpoint Support.

Field	Maps To — Notes
Listing Variant → Price	→ Reverb Price. Updates the live price on the Reverb listing.

Field	Maps To — Notes

Field	Maps To — Notes
SKU	→ Order Item → SKU. Required. Reverb's line-item SKU.
Quantity	→ Order Item → Quantity. Required. Units ordered for the line.
Created At	→ Order → Ordered At. Date and time the order was placed on Reverb.

Field	Maps To — Notes
Carrier / Shipping Method	→ Reverb Shipping Provider. Must match one of Reverb's supported shipping providers or the sync fails.
Tracking Number	→ Reverb Fulfillment → Tracking Number. Required. Sent with the shipment sync.

Common issues

Listing fails to publish when no Shipping Profile ID is set

If the product has no Shipping Profile ID on Reverb, publishing fails. Toggle Local Pickup to Yes in step 2 of the Publish operation, or set a Shipping Profile ID on Reverb, then republish.

FAQs

My orders are not importing. What should I do?▸

Confirm the store order status matches the status configured for Get Orders, and that the order is not older than your Get Orders Created within the last X Days limit; increase the limit if the order predates that window.

Back to Marketplace & eCommerce Integrations