Walmart as a Channel

productName (the item's title/name in Walmart's spec) isn't mapped in your Publish Listings template. Map your Title or Product Name field to the productName Walmart attribute. It's required for every Walmart item type, even when a matching item already exists on Walmart.com.

Walmart validates UPC check digits, not just length. The value usually has a bad check digit, a leading zero stripped on import, or is a proprietary internal code not registered with GS1. Use a rule to pad 11-digit UPCs to 12 with a leading zero; if the identifier is genuinely invalid you'll need a valid registered GTIN/UPC or a Walmart GTIN exemption.

Walmart requires at least 3 values in the keyFeatures array for affected item specs. If the description is too short for Flxpoint to auto-generate 3 bullets, map a Key Features / aspect field with at least 3 distinct bullets in the Publish Listings template. This commonly affects only a subset of variants where description content varies.

Walmart requires the sub-category to match its taxonomy exactly; a generic or parent-level category is rejected. In the Publish Listings template, verify Category maps to a valid Walmart sub-category. For Walmart Canada, republish using the current JSON feed format so Walmart CA can auto-assign the final category, which resolves most "invalid category" errors there.

The carrier value doesn't match a Walmart-accepted carrier code. Walmart expects specific values (UPS, FedEx, USPS, DHL). Add a carrier-name normalization rule in the Sync Orders template to translate values like "United Parcel Service" or "UPS Ground" to the exact string Walmart accepts. If the carrier isn't on Walmart's list, use "Other" with a valid tracking URL.

On Walmart CA the Publish job submits item content only: it does not push inventory. After publish completes, run a separate Sync & Link Listings (inventory/quantity) job from Flxpoint to push current stock levels. This is a required two-step process for new Walmart Canada listings.

When sync jobs finish without errors but a large batch isn't updating on Walmart, the affected SKUs are usually not linked. Run Link Listings (Sync & Link) first so they're matched between Flxpoint and Walmart. Also check for hidden listings: hidden items are skipped silently during quantity sync and need the hidden-listing setting disabled before they can receive updates.

This error occurs when a previous update failed and the SKU was logged in an internal error report, blocking subsequent syncs. To resolve this, enable the SKU Override flag in your channel settings to bypass the report check, clear any accessible error logs, and re-run the store update. If the error persists, contact support to have an admin clear the backend error report file for your connection.

A Client ID and Client Secret from your Walmart Developer Center account. Go to developer.walmart.com, open API Keys, and add a new key selecting Flxpoint as the Solution Provider. Grant Full Access to Content, Inventory, Price, Orders, Returns, Fulfillment, Settings and Shipping. For Walmart Canada, also note your Consumer Channel Type value.

No: Sync Orders only supports fully shipped orders; partial shipments aren't sent. Hold the sync until every item in the order has shipped, then run Sync Orders to push carrier, method and tracking number to Walmart in a single update.

There's no dedicated MAP/MSRP field in the Publish Listings or Sync Listings template, but MAP can still be mapped if needed: map the "MAP" value from another available pricing dropdown field, or add a mapping rule that pulls the MAP value from the same pricing mapping. To enforce MAP, use a pricing rule that sets Item Price equal to your MAP floor or blocks prices from falling below it. Alternatively, configure Walmart's Repricer in Seller Center: Flxpoint sends the base Item Price and Walmart applies the repricer adjustments on their side.

By default, new unshipped Walmart orders arrive with a Created status. If only "Shipped" is selected in your Get Orders settings, new orders won't import. Select at least Created and Acknowledged to capture incoming orders, and confirm the "Fetch Orders for the Last X Days" window is wide enough to cover the dates you expect.

Fulfillment Lag Time is the number of days between when an order is placed and when it ships. It's required for Walmart Canada and recommended for Walmart US to avoid SLA violations. Set it to match your actual operational lead time: for next-business-day shipping, use 1. An invalid or out-of-range value causes offer rejections.

Walmart does not accept quantity updates for listings in a hidden state: the sync returns an error for those SKUs. If specific listings repeatedly fail quantity sync, check whether they're hidden on Walmart. Disable the hidden-listing setting in Flxpoint for those SKUs (or delist and republish them) so they can receive updates again.