Complete Medical Supplies as a Source

GIP requires both the pricing file and the inventory file to be present on the CMS FTP. If either is absent or empty, the job fails entirely. To diagnose: (1) log into the CMS FTP using the configured credentials and check whether both expected files exist in the configured folder; (2) confirm with Complete Medical Supplies that both files are being delivered consistently and on the expected schedule; (3) verify the file path configured in Flxpoint GIP settings matches the directory where CMS delivers these files. Do not rely on the file names from a previous run: verify the current files are present before re-running GIP.

If Test Connection fails: (1) verify FTP Host, Username, Password, and Port exactly as provided by Complete Medical Supplies; (2) the default port is 21 for FTP: confirm with CMS if a different port is required; (3) if FTPS is in use and you see a 534 SSL policy error, enable Use Unbuffered Private Data Channel in the connection's Advanced Settings; (4) confirm with Complete Medical Supplies that FTP access has been provisioned for your account and that the credentials are active.

GIP imports from a combination of Complete Medical Supplies' static product feed and two FTP files. Available parent-level fields include: SKU, Parent SKU, Title, Description, Brand, Categories (1, 2, 3), and Images. Variant-level fields include: SKU, Master SKU, ASIN, Cost, MSRP, MAP, Quantity, Weight (with unit), Height, Length, Width (with dimension unit), UPC, GTIN, MPN, Dropship Fee, Shipping Cost, Source List Price, Bin Location, Allow Backorders, and up to 100 Custom Fields. This is a full catalog feed: schedule GIP daily. GIS focuses on variant-level updates (SKU, Quantity, Cost, MSRP, MAP) and should run more frequently.

Send FR maps your Flxpoint order data to the CMS purchase order format. Key mappings: Order ID → Fulfillment Request Number, SKU → Fulfillment Request Item: SKU, Quantity → Fulfillment Request Item: Quantity, Product Name → Fulfillment Request Item: Title, complete Shipping Address fields (Address 1, Address 2, City, State, Postal Code), Buyer Name, Buyer Email, Buyer Phone, and Service Level → Source Shipping Method: Shipping Code. If your order data includes fields not standard in Flxpoint (e.g., Payment Date, Ship Address3), you can create custom fields or ignore them if not required by CMS.

Get Shipments retrieves the following fields from the CMS shipment feed: Invoice Number, Order Number (links back to the FR), Reference Number, Ship Via (carrier/method), Shipment Date, Tracking Number, and per-item shipment details (quantities, SKUs). Configure the Outbound Remote File Path in settings (e.g., /shipments) to point to where CMS delivers shipment files. Enable scheduling to automatically retrieve updates, or run manually as needed. Shipment modifications or cancellations after retrieval must be handled manually.