SP Richards With Etilize as a Source

July 20, 2026

Summary

SP Richards With Etilize as a Source is a catalog-enrichment companion source for SP Richards, an office products distributor. It imports an Etilize-enhanced product catalog — titles, descriptions, images, attributes, dimensions, and manufacturer identifiers — via a single Get Inventory (Primary) run. It does not pull live pricing or quantity, and it does not send orders or receive shipments; those require the separate SP Richards source connected alongside it. Contact support@flxpoint.com for setup guidance.

What this integration does

Get Inventory (Primary)

Imports the Etilize-enriched SP Richards product catalog — content and images only, no price or quantity.

How to connect - credentials you need

Add an SP Richards With Etilize source, start configuring Get Inventory (Primary), and when Flxpoint prompts you click + New Connection. Enter the FTP details provided for the Etilize feed, choose the catalog package level for your account, then Test Connection → Save Connection.

FTP ProtocolRequired

The FTP protocol to use (FTP or FTPS) for the Etilize catalog feed.

HostRequired

The FTP server hostname for the Etilize feed, provided during setup.

PortRequired

The FTP port for the connection.

UserRequired

The FTP username provided for the Etilize feed.

PasswordRequired

The FTP password provided for the Etilize feed.

PackageRequired

The catalog package level licensed for your account — a basic data tier, or an enriched tier that also includes images.

Credentials for this connection come from Etilize's SP Richards catalog feed, not from SP Richards directly. Confirm your licensed package level (basic vs. image-enriched) before the first import. For setup guidance, contact support@flxpoint.com.

Important - read before configuring

Catalog enrichment only — inventory, pricing, orders, and shipments require the separate SP Richards source

SP Richards With Etilize as a Source imports product catalog content only (titles, descriptions, images, attributes, dimensions, manufacturer/UPC/MPN) through a single Get Inventory (Primary) run. It does not pull live pricing or quantity, and it cannot send Fulfillment Requests or receive shipment confirmations. To get pricing, quantity, order sending, and shipment tracking for SP Richards, connect the separate SP Richards as a Source integration alongside this one and match products by SKU.

Confirm your catalog package level before the first import

The Etilize feed connection includes a package-level setting that controls how much catalog data is imported — a basic content tier, or an enriched tier that also includes product images. Confirm with your Flxpoint or Etilize representative which package your account is licensed for; running Get Inventory (Primary) with the wrong package selected can result in products importing without expected images or attributes.

Run Get Inventory (Primary) periodically to keep catalog content current

Because this source only refreshes catalog content (not price or quantity), run Get Inventory (Primary) on a periodic schedule to pick up new SP Richards products and updated descriptions/images from Etilize. Archive/Un-Archive can be enabled on this job to remove SKUs no longer present in the feed.

The SP Richards With Etilize as a Source help article is under review — contact support for setup guidance

Extended setup guidance for this source is being finalized. Email support@flxpoint.com with your Flxpoint account details to request setup guidance for the Etilize catalog feed connection and package selection.

Operations - fields to know

Get Inventory (Primary)

Field mapping for this operation is configured with Flxpoint Support.

Common issues

Products import without images or extended attributes

This is almost always a package-level mismatch. Confirm with your Flxpoint or Etilize representative which catalog package your account is licensed for (basic vs. image-enriched), then update the Package setting on the connection and re-run Get Inventory (Primary).

Looking for pricing, quantity, order sending, or shipment tracking for SP Richards

This source (With Etilize) only imports catalog content — it does not include those operations. Connect the separate SP Richards as a Source integration for Get Inventory (Secondary) pricing/quantity, Send Fulfillment Requests, and Get Shipments, and match products to this catalog by SKU.

Setup help — the doc is under review

The SP Richards With Etilize as a Source documentation is currently under review. For immediate assistance, email support@flxpoint.com with your Flxpoint account name and mention you need help with the Etilize catalog feed connection.

FAQs

What's the difference between "SP Richards as a Source" and "SP Richards With Etilize as a Source"?▸

SP Richards as a Source is the full transactional integration — it handles Get Inventory Primary and Secondary, Send Fulfillment Requests, and Get Shipments directly with SP Richards. SP Richards With Etilize as a Source is a catalog-only companion source: it imports a single, richer product catalog (titles, descriptions, images, attributes) enriched by Etilize, and nothing else. Many accounts run both together, matching products by SKU, to get better catalog content plus full order/inventory sync.

Does SP Richards With Etilize as a Source pull pricing, quantity, or send orders?▸

No. It runs Get Inventory (Primary) only, which brings in catalog content and images. It does not include price or quantity data, and it cannot send Fulfillment Requests or receive shipment confirmations. For those, use the separate SP Richards as a Source integration.

Where can I find setup documentation for this source?▸

This help article is currently under review. Email support@flxpoint.com with your Flxpoint account details and request setup guidance for SP Richards With Etilize as a Source — support will provide current setup steps, including which catalog package level to select, while the article is being finalized.

Back to General Supplier Integrations