JBI as a Source

July 17, 2026

Summary

JBI is a distributor of books and media products, available in Flxpoint as a dropship source for sending orders. The integration connects over FTP, SFTP, or FTPS (as specified by JBI) and delivers Fulfillment Requests to JBI as order files. For operation-level setup and mapping guidance, contact support@flxpoint.com.

What this integration does

Send Fulfillment Requests

Sends orders (Fulfillment Requests) to JBI as order files over FTP.

How to connect - credentials you need

JBI connects over FTP, SFTP, or FTPS — use the protocol JBI specifies for your account. Add JBI as a source, start configuring Send Fulfillment Requests, and when Flxpoint prompts you click + New Connection, enter the values, then Test Connection → Save Connection.

FTP ProtocolRequired

The protocol to use — FTP, SFTP, or FTPS — as specified by JBI for your account.

HostRequired

The JBI FTP server hostname, provided by JBI.

PortRequired

The FTP port for the connection. Default is 21 for FTP and 22 for SFTP, as provided by JBI.

UserRequired

Your JBI FTP username, provided by JBI — separate from any JBI website or account portal login.

PasswordRequired

Your JBI FTP password, provided by JBI.

Advanced Settings include Maintain Constant Connection (optional) and Use Unbuffered Private Data Channel — enable the latter only if FTPS Test Connection fails with a 534 SSL policy error. For extended operation setup and field mapping beyond connection, contact support@flxpoint.com.

Important - read before configuring

Supports FTP, SFTP, and FTPS — use the protocol JBI specifies for your account

The New JBI Connection screen allows you to select FTP, SFTP, or FTPS as the protocol. Default port is 21 for FTP and 22 for SFTP. All credentials (Host, Port, User, Password) are provided by JBI — they are separate from any JBI website or account portal login.

FTPS 534 SSL errors — enable Use Unbuffered Private Data Channel in Advanced Settings

If Test Connection fails with a 534 SSL policy error when using FTPS, open Advanced Settings and enable Use Unbuffered Private Data Channel. Do not enable this for standard FTP connections — FTPS only. Maintain Constant Connection is also available in Advanced Settings if needed.

For operation-specific setup and mapping guidance, contact Flxpoint Support

Extended documentation for JBI — including required Send FR fields, Get Shipments configuration, and any JBI-specific FTP behavior — is available from Flxpoint Support. Email support@flxpoint.com with your account details and the operations you need to configure.

Operations - fields to know

Send Fulfillment Requests

Source Field	Maps To (JBI) — Notes
Shipping address	→ Delivery Address. Required. Recipient name, street, city, state and zip for the order's ship-to.
Account Number (integration settings)	→ Account Number. Required. Your JBI account number, set once in the operation's integration settings.
Ship To ID (integration settings)	→ Ship To ID. Set in integration settings — not the mapping template.
Dropship Billing (integration settings)	→ Dropship Billing. Your JBI billing method (for example, prepay), set in integration settings.
Ship Dropship (integration settings)	→ Ship Dropship. Y/N flag set in integration settings marking the order as a dropship shipment.
Residential (integration settings)	→ Residential. Y/N flag set in integration settings marking the delivery address as residential.
Token (integration settings)	→ Token. Required. Your JBI order authentication token, set in integration settings — separate from the FTP password.
Customer email (mapping template)	→ Email Address. Map an order/customer email field to it in your mapping template if JBI requires one on the order file.
Source Shipping Method (mapping template, optional)	→ Carrier ID. Map this only if JBI needs a specific carrier identifier for the order.

Common issues

FTP Test Connection failing — 534 SSL error or invalid credentials

For FTPS 534 SSL errors: go to Advanced Settings → enable Use Unbuffered Private Data Channel → re-test. For authentication failures: verify Host, Port, User, and Password exactly as provided by JBI. If using SFTP, confirm port is 22. If credentials are correct but connection still fails, confirm with JBI that FTP access is provisioned and active for your account.

FAQs

How do I set up the JBI connection in Flxpoint?▸

Go to Sources → + Add Source and complete the Source Wizard (Vendor Warehouse recommended). After saving, go to Integrations → Get Inventory → Start Creating Integrations and select JBI. On the New JBI Connection screen, configure: Connection Name, FTP Protocol (FTP, SFTP, or FTPS), FTP Host, FTP Port, FTP User, and FTP Password — all provided by JBI. Expand Advanced Settings if needed for FTPS. Click Test Connection, then Save Connection.

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