SeawideB2B as a Source

July 20, 2026

Summary

SeawideB2B is a marine electronics and boating accessories distributor connected to Flxpoint over FTP, SFTP, or FTPS. The integration runs Get Inventory (Primary daily for the full catalog, Secondary more frequently for pricing and quantity refreshes), Send Fulfillment Requests, and Get Shipments. Order operations require live (production) Seawide credentials — sandbox credentials return a successful-looking response in Flxpoint, but the order never reaches your Seawide dealer portal. Use the FTP protocol and connection details your Seawide representative provides; for operation-level mapping guidance contact support@flxpoint.com.

What this integration does

Get Inventory (Primary)

Imports SeawideB2B's full marine electronics catalog once daily.

Get Inventory (Secondary)

Refreshes pricing and quantity between daily full catalog imports.

Send Fulfillment Requests

Sends dropship orders to Seawide for fulfillment.

Get Shipments

Pulls SeawideB2B shipment confirmations and tracking back into Flxpoint.

How to connect - credentials you need

SeawideB2B connects to Flxpoint via FTP, SFTP, or FTPS — use the protocol confirmed by your Seawide representative. Add a Seawide source, start configuring Get Inventory, and when Flxpoint prompts you click + New Connection, enter the FTP details with Binary file transfer mode, then Test Connection → Save Connection.

FTP ProtocolRequired

Choose FTP, SFTP, or FTPS — the protocol your Seawide representative confirms for your account.

FTP HostRequired

The Seawide FTP server hostname, provided by Seawide.

FTP PortRequired

The FTP port for the connection — 21 for FTP, 22 for SFTP (confirm with Seawide for FTPS).

FTP UserRequired

Your Seawide FTP username.

FTP PasswordRequired

Your Seawide FTP password.

Send Fulfillment Requests & Get Shipments

Full Account NoRequired

Your full Seawide account number, required for Send Fulfillment Requests and Get Shipments.

KeyRequired

The API key issued by Seawide, required for Send Fulfillment Requests and Get Shipments.

Use Binary as the File Transfer Mode. Advanced Settings include Maintain Constant Connection (optional) and Use Unbuffered Private Data Channel — enable the latter only if FTPS Test Connection fails with a 534 SSL policy error. Get Inventory (Secondary), Send Fulfillment Requests, and Get Shipments authenticate separately from this FTP connection — contact support@flxpoint.com to set up those operations.

Important - read before configuring

Use LIVE credentials for order operations — sandbox credentials silently fail to route orders

This is the most critical SeawideB2B setup warning: sandbox credentials for order processing will return a successful API response and may show "Acknowledged" status in Flxpoint, but orders will not appear in your Seawide dealer portal. Always confirm you are using production/live credentials before enabling Send Fulfillment Requests. If orders appear to process in Flxpoint but are missing at Seawide, the first thing to verify is whether production vs. sandbox credentials are configured.

Supports FTP, SFTP, and FTPS — use the protocol Seawide specifies for your account

The New Seawide Connection screen allows you to select FTP, SFTP, or FTPS as the FTP Protocol. Use the protocol confirmed by your Seawide representative. Default port is 21 for FTP and 22 for SFTP. If using FTPS and seeing SSL errors, enable Use Unbuffered Private Data Channel in Advanced Settings. Maintain Constant Connection is also available in Advanced Settings if needed.

GIP daily for full catalog; GIS more frequently for delta updates — Archive on one job only

Run Get Inventory Primary once daily to import SeawideB2B's marine electronics catalog. Use Get Inventory Secondary more frequently for pricing and quantity refreshes between full catalog runs. Enable Archive/Un-Archive on one job only — enabling it on both simultaneously causes products to cycle between archived and active states unexpectedly.

For operation-specific setup and mapping guidance, contact Flxpoint Support

The SeawideB2B documentation covers connection setup only. For field mapping recommendations, required Send FR fields, Get Shipments configuration, or any SeawideB2B-specific API behavior, contact support@flxpoint.com with your account details and the operations you need to configure.

Operations - fields to know

Get Inventory (Primary)Get Inventory (Secondary)Send Fulfillment RequestsGet Shipments

Field	Maps To — Notes
VCPN	→ Product / Variant → SKU. Required. Primary catalog identifier (vendor code + part number combination).
LongDescription	→ Product → Title / Description. Catalog item description.
Cost	→ Pricing → Cost. Your Seawide dealer cost.
East / Midwest / California / Southeast / PacificNW / Texas / GreatLakes / Florida	→ Inventory → Per-warehouse quantity. Seawide returns stock per region; only the warehouses selected in your integration config are summed into Quantity.
UPCCode	→ Identifiers → UPC. Universal product code, when provided.
Media_URL	→ Images. Product image, directly copied to both the product and variant.

Field	Maps To — Notes
VCPN	→ Inventory Variant → SKU. Required. Matches the catalog item created by Get Inventory Primary.
Exeter / MidWest / California / SouthEast / Texas / TexasDFW / GreatLakes / PacificNorthwest / Florida	→ Inventory → Quantity. Current available units, summed across the warehouses selected in your integration config.
Customer Price	→ Pricing → Cost. Optional — only pulled when Cost is mapped from this field; adds an extra bulk price lookup per batch.
Full catalog fields	Not included in Secondary — description, images and identifiers come from Get Inventory Primary. Run Primary daily for the full catalog and Secondary more frequently to keep Quantity (and optionally Cost) current.

Source Field	Maps To (Seawide) — Notes
Fulfillment Request line → Part Number	→ Order Item Part Number. Required. Sent to Seawide per line item.
Fulfillment Request line → Quantity	→ Order Item Quantity. Required. Units requested.
Shipping address	→ Ship To. Required. First/last name, address lines, city, 2-letter state, postal code, phone and 2-letter country code — all required by Seawide's order format.
PO Number	→ PO Number. Your Flxpoint PO number, limited to 20 characters.
Source Shipping Method	→ Service Level. If left unmapped, Flxpoint requests the best available service level from Seawide automatically before sending the order.

Field	Maps To — Notes
EKTRCK	→ Shipment → Tracking Number. Required. Package tracking number.
EKSVIA	→ Shipment → Ship Method. Carrier/method Seawide used (Fedex, UPS, Purolator Ground, USPS Priority Mail, or Freight LTL Truck).
EKPART	→ Shipment Item → SKU. Required. Associates the shipped line to your catalog item.

Common issues

Orders processed in Flxpoint but not appearing in Seawide dealer portal

This is the most common SeawideB2B issue and is almost always caused by sandbox credentials being used for production orders. Sandbox credentials return a successful API response and may even return "Acknowledged" status in Flxpoint — but orders are not forwarded to Seawide's live fulfillment system. To fix: contact Seawide to obtain your live/production FTP credentials, update the connection in Flxpoint with these credentials, and resubmit affected orders. Do not rely on Flxpoint's order status alone to confirm orders reached Seawide — always verify in the Seawide dealer portal.

FTP Test Connection failing — FTPS 534 SSL policy error

If Test Connection fails with a 534 SSL policy error when using FTPS: open the connection → Advanced Settings and enable Use Unbuffered Private Data Channel. Save and re-test. If using SFTP (not FTPS) and seeing connection errors, confirm the port is set to 22 and that your credentials are SFTP-specific (SFTP uses SSH key or password authentication separately from FTP). For standard FTP failures, verify Host, Port, User, and Password exactly as provided by Seawide.

FAQs

How do I set up the SeawideB2B connection in Flxpoint?▸

Go to Sources → + Add Source and complete the Source Wizard (Vendor Warehouse recommended). After saving, go to Integrations → Get Inventory → Start Creating Integrations and select SeawideB2B. On the New Seawide Connection screen, fill in: FTP Protocol (FTP, SFTP, or FTPS), FTP Host (provided by Seawide), FTP Port (21 for FTP, 22 for SFTP), FTP User, and FTP Password. Use Binary file type as the File Transfer Mode. Expand Advanced Settings if you need Maintain Constant Connection or Use Unbuffered Private Data Channel (FTPS only). Click Test Connection, then Save Connection. Send Fulfillment Requests and Get Shipments additionally require a Full Account No and Key for authentication.

How do I verify whether I'm using sandbox or live credentials?▸

Contact your SeawideB2B representative to confirm which credentials were issued — sandbox vs. production credentials are typically separate sets provided by Seawide for different purposes. If you are currently using credentials labeled "test," "sandbox," or "staging" in any way, request production credentials from Seawide before enabling Send Fulfillment Requests. To test whether your current credentials are live: after configuring Send FR, submit a single manual order and confirm it appears in your Seawide dealer portal. If it doesn't appear — even though Flxpoint shows the order as processed or acknowledged — switch to live credentials.

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